Medical Information And Adverse Event Intake Specialist With Danish Language

0-2 years

Not Disclosed

Oeiras

10 Feb. 5, 2025

Job Description

Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Medical Information and Adverse Event Intake Specialist (Danish & English)

Employer: IQVIA
Location: Oeiras, Portugal
Salary: Competitive
Start Date: 20 Jan 2025
Closing Date: 19 Feb 2025

Job Overview

IQVIA’s Safety Operations team is seeking a Medical Information and Adverse Event Intake Specialist fluent in Danish (C2/native) and English (C1+). This position places you at the heart of Patient Safety, providing direct contact with healthcare professionals (HCPs) and patients to ensure the safety and quality of medical products.

This role offers flexibility – you can work remotely, hybrid, or office-based.

Key Responsibilities

Provide phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, and product support (no sales support).
Process safety data, including data entry, medical terminology coding, quality control, and case closure.
Document incoming calls and emails related to safety concerns.
Build a positive and collaborative team environment, mentoring junior colleagues.
Provide regular project updates to Operations Team Managers and Customer Delivery Managers (CDMs).
Work with Project Managers to identify issues, propose solutions, and manage client requests.
Participate in training and process improvement initiatives.

Qualifications & Experience Required

Bachelor’s Degree in a Life Science field (required).
Fluent in Danish (C2/native) and English (C1+) (required).
Experience in Lifecycle Safety (Pharmacovigilance, CEVA, Medical Information, Risk Management, etc.) is an asset.
Exceptional attention to detail and accuracy in processing medical safety data.
Ability to manage multiple projects and competing priorities.
Strong organizational and time management skills.

Why Join IQVIA?

IQVIA is a global leader in clinical research, healthcare intelligence, and life sciences. Our mission is to enhance patient safety, optimize medical treatments, and drive healthcare innovation.

🔗 Learn more & apply: IQVIA Careers

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Medical Information And Adverse Event Intake Specialist With Danish Language

Job Description

Job Overview

Key Responsibilities

Qualifications & Experience Required

Why Join IQVIA?

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