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Manager, Lab Central Monitoring

IQVIA
6-9 years
preferred by company
Thane, India
1 May 18, 2026
Job Description
Job Type: Hybrid Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Data Analysis, Document Management, Life Science, Regulatory Compliance, Waterfall Model, Environment, Experiments Design, Health And Safety (Ehs), Laboratory Equipment, Manufacturing Process, Materials Science, Process Simulation, Sop (Standard Operating Procedure), Technical Writing, Wat, GCP guidelines, gmp knowledge, HSE Knowledge , Logistics and Transportation Management, Master Data, Operational Excellence, Sap Erp, supply chain management, Supply Planning, Warehouse Management

Manager, Lab Central Monitoring – Clinical Operations Leadership Jobs in Thane | IQVIA

Location: Thane, India
Company: IQVIA
Job Type: Full-Time
Work Mode: Hybrid
Department: Clinical Operations / Centralized Monitoring / Laboratory Operations / Clinical Research
Experience Required: 6–9 years of relevant experience with 3–5 years of line management / people management experience
Job Reference ID: R1534441


About IQVIA

IQVIA is a global leader in clinical research services, healthcare intelligence, life sciences technology, and advanced healthcare analytics. The company partners with pharmaceutical, biotechnology, medical device, and healthcare organizations to accelerate clinical development while improving patient outcomes globally.

This opportunity is ideal for experienced professionals seeking leadership careers in clinical operations, centralized monitoring, lab operations management, quality oversight, team leadership, and clinical research delivery.


Job Overview

IQVIA is hiring a Manager, Lab Central Monitoring for its Thane hybrid office. This senior leadership role is designed for experienced professionals with strong expertise in clinical operations management, centralized monitoring oversight, team leadership, quality compliance, workforce management, and process excellence.

The selected candidate will lead a team of Centralized Monitoring Project Coordinators (CPCs), ensuring efficient project execution, quality performance, staff development, compliance adherence, operational excellence, and global stakeholder collaboration.

This is an excellent opportunity for professionals aiming to advance into clinical operations leadership and centralized monitoring management roles within a globally recognized clinical research organization.


Key Responsibilities

Team Leadership & People Management

  • Lead, manage, and mentor a team of Centralized Monitoring Project Coordinators (CPCs).
  • Plan, assign, and direct workloads based on project complexity and operational priorities.
  • Conduct:
    • Performance reviews
    • Professional development planning
    • Team coaching and mentoring
    • Staff productivity management
  • Handle employee relations matters, performance management, and team issue resolution.
  • Support disciplinary actions and HR-related management decisions where required.

Clinical Operations & Centralized Monitoring Management

  • Oversee centralized monitoring operations across assigned clinical studies and projects.
  • Ensure consistent delivery aligned with sponsor expectations, internal SOPs, and operational quality benchmarks.
  • Collaborate with global project teams to ensure productivity, delivery consistency, and service excellence.
  • Support sponsor-specific operational standards where applicable.

Recruitment, Onboarding & Workforce Development

  • Participate in recruitment activities including candidate review and interviews.
  • Support onboarding and orientation for new team members.
  • Coordinate staff training alongside HR and internal talent development teams.
  • Ensure employees have:
    • Required systems access
    • SOP training
    • Process knowledge
    • Mentored onboarding support
  • Assign staff based on capability, training, and study requirements.

Quality Assurance & Compliance Oversight

  • Conduct regular quality audits and performance checks on team deliverables.
  • Lead investigation of quality incidents and compliance deviations.
  • Perform:
    • Root Cause Analysis (RCA)
    • CAPA (Corrective and Preventive Action) implementation
    • Risk mitigation planning
  • Ensure compliance with:
    • Good Clinical Practice (GCP)
    • ICH Guidelines
    • Clinical research regulations
    • Internal SOPs
    • Sponsor procedures

Operational Metrics & Performance Management

  • Track and report:
    • Team productivity
    • Quality performance
    • Assignment utilization
    • Operational KPIs
    • Department metrics
  • Identify risks, bottlenecks, and workflow inefficiencies.
  • Implement performance improvement actions where needed.

Continuous Improvement & Process Excellence

  • Drive departmental continuous improvement initiatives.
  • Improve operational workflows, delivery efficiency, and service quality.
  • Support organizational excellence programs.

Stakeholder Collaboration

  • Build strong relationships with:
    • Global clinical project teams
    • Operational leadership
    • Quality teams
    • Sponsors / clients
    • Internal management stakeholders
  • Ensure effective communication and smooth cross-functional delivery.

Required Qualifications

Educational Qualification
Minimum eligibility:

  • High School Diploma or equivalent (official eligibility criteria)

Preferred:

  • Life Sciences
  • Clinical Research
  • Healthcare
  • Laboratory Sciences
  • Hospital Operations
  • Clinical Operations backgrounds

Required Experience

  • 6–9 years of relevant professional experience
  • Minimum 3–5 years of line management / people leadership experience
  • Experience in:
    • Clinical operations
    • Centralized monitoring
    • Clinical research management
    • Laboratory operations
    • Healthcare operations leadership