Job Title: Manager, Kit Production
Company: Thermo Fisher Scientific / PPD Clinical Research
Location: Cincinnati, Ohio, United States of America (10085 International Blvd, West Chester Township, OH)
Job Type: Full-Time, Onsite
Category: Clinical Research
Company Overview
Thermo Fisher Scientific’s Clinical Research team, through the PPD® portfolio, drives drug development globally by bringing high scientific and clinical expertise to address complex health challenges. The company conducts clinical trials in 100+ countries, supporting laboratory, digital, and decentralized clinical trial services.
Work Schedule & Environment
Schedule: Monday–Friday, 1st shift
Environment: Office and internal kitting facility
Work may involve using standard office equipment, exposure to electrical equipment, and performing tasks upright/stationary for extended periods.
Job Summary
The Manager of Kit Production leads all operations of the internal kitting facility, ensuring efficient production, quality control, and reliability. This role oversees kit assembly, packaging, staff management, vendor coordination, and operational compliance.
Key Responsibilities
Kit Production & Operations
Manage all aspects of kit production, including assembly, packing, and quality control checks.
Serve as main point of contact for kitting operations and senior management.
Coordinate with internal departments and external kit vendors.
Identify process inefficiencies and implement improvements.
Supervise workload and key performance indicators for production teams.
Address kit vendor quality issues and ensure order accuracy.
Occasionally assist with back orders, modifications, and shipping schedules.
Team Leadership & Training
Provide system and courier system training; act as subject matter expert for departmental software.
Participate in daily operations, complaint resolution, and onboarding/training of new personnel.
Build work schedules and plan team holidays.
Collaboration & Meetings
Attend weekly operational and study protocol meetings.
Educate staff on critical issues and participate in leadership meetings, audits, and vendor visits.
Coordinate internal kitting facility for efficient operations.
Minimum Requirements / Qualifications
Bachelor’s degree or equivalent formal academic or vocational qualification.
Minimum 2+ years in a leadership role.
Knowledge, Skills & Abilities
Proven leadership with management and business insight.
Knowledge of Good Clinical Practices (GCP).
Strong analytical, organizational, and time-management skills.
Effective negotiation, problem resolution, and critical thinking.
Excellent verbal and written communication.
Ability to work collaboratively in a team environment.
Accurate data entry and attention to detail.
Maintain confidentiality with client protocols and study data.
Fiscal understanding for business needs and strategic decision-making.
Expert knowledge of site services and investigational products.
Other Requirements
Able to communicate effectively with diverse teams.
Perform successfully under pressure while managing multiple projects.
Uphold Thermo Fisher’s mission to improve health and support patients worldwide.
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