Manager, Clinical Systems
Job Requisition ID: JR142078
Employment Type: Full Time
Work Mode: Office-Based with Flexible Work Options
Location: Bangalore, India
Experience Required: 8–12 Years
Job Overview
ICON plc, a globally recognized healthcare intelligence and clinical research organization, is seeking an experienced Manager, Clinical Systems to lead the strategic implementation, optimization, and governance of clinical systems supporting global clinical trials. This role plays a critical part in ensuring system efficiency, data integrity, and regulatory compliance across the clinical development lifecycle.
The Manager, Clinical Systems will collaborate with cross-functional stakeholders to deliver robust technology solutions that enable high-quality data collection, reporting, and trial execution.
Key Responsibilities
Clinical Systems Leadership
Lead the design, implementation, configuration, and ongoing optimization of clinical systems supporting clinical trial operations.
Ensure clinical systems align with study objectives, operational needs, and regulatory requirements.
Stakeholder & Cross-Functional Collaboration
Partner with clinical operations, data management, biostatistics, IT, and external vendors to gather system requirements and deliver scalable solutions.
Build strong relationships with internal stakeholders and technology partners to support system initiatives and enhancements.
System Performance & Compliance
Monitor system performance, conduct periodic assessments, and identify opportunities to improve efficiency, usability, and data quality.
Ensure systems comply with global regulatory standards, including ICH-GCP, 21 CFR Part 11, and relevant data protection requirements.
Team Leadership & Enablement
Provide leadership, training, and ongoing support to users and system teams to promote system proficiency, accountability, and best practices.
Support change management initiatives related to system upgrades and process improvements.
Required Qualifications & Experience
Advanced degree in Life Sciences, Clinical Research, Information Technology, or a related discipline.
8–12 years of experience in clinical systems management, clinical technology, or related roles within a CRO, pharmaceutical, or biotechnology organization.
Proven experience managing enterprise-level clinical systems and technology platforms.
Technical Expertise
Strong knowledge of clinical trial systems such as EDC, CTMS, eTMF, RTSM, and clinical data platforms.
Experience optimizing system workflows, user experience, and data integrity.
Solid understanding of regulatory and compliance frameworks governing clinical systems.
Core Competencies
Demonstrated leadership and people management capabilities in complex, matrixed environments.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication, presentation, and stakeholder management abilities.
Ability to influence cross-functional teams and drive successful technology outcomes.
Why Join ICON
ICON is committed to fostering a diverse, inclusive, and high-performance culture where innovation and professional growth are encouraged. Employees benefit from competitive compensation, flexible work arrangements, and comprehensive benefits designed to support well-being and work-life balance.
ICON is an equal opportunity employer and values diversity, equity, and inclusion across its global workforce.
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