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Junior Associate – Accounts Receivable (Ar)

Guidehouse
Guidehouse
0-2 years
preferred by company
PAN-India, India
1 May 13, 2026
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: GCP guidelines, gmp knowledge, HSE Knowledge , Logistics and Transportation Management, Master Data, Operational Excellence, Sap Erp, supply chain management, Supply Planning, Warehouse Management, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill

Job Title: Junior Associate – Accounts Receivable (AR)

Location: India
Job Type: Full-Time
Experience Required: 0–2 Years (Freshers are eligible)
Industry: Healthcare BPO / Revenue Cycle Management / Accounts Receivable / Medical Billing / Insurance Claims Processing
Department: Accounts Receivable / Healthcare Collections / Revenue Cycle Operations

About the Role
We are hiring a motivated and detail-oriented Junior Associate – Accounts Receivable (AR) to support healthcare claims follow-up, insurance communication, denial management, underpayment resolution, and revenue cycle operations in a fast-paced healthcare services environment. This role is ideal for candidates interested in medical billing, healthcare accounts receivable, denial management, insurance claims follow-up, and US healthcare revenue cycle management.

The ideal candidate will communicate with insurance companies, follow up on outstanding claims, investigate denials, document claim actions, and support timely payment resolution while ensuring compliance with healthcare data security standards.

This opportunity is ideal for fresh graduates and early-career professionals looking to build a career in healthcare BPO, medical billing, and accounts receivable operations.

Key Responsibilities

Insurance Claims Follow-Up

  • Initiate outbound calls to insurance companies to obtain claim status updates for pending healthcare claims.
  • Follow up on outstanding claims within assigned work queues to ensure timely resolution.
  • Maintain consistent follow-up based on aging priorities and claim urgency.

Denial Management & Underpayment Resolution

  • Contact insurance providers to investigate claim denials, underpayments, and payment discrepancies.
  • Analyze payer responses and determine the next action required for claim recovery.
  • Support resolution of denied, rejected, and underpaid claims to improve reimbursement outcomes.

Claims Resolution & Revenue Recovery

  • Take appropriate corrective action to move claims toward successful payment resolution.
  • Work on:
    • Denials
    • Rejections
    • LOAs (Letters of Authorization / applicable workflow processes)
    • Claim corrections
    • Rebilling support where required
  • Contribute to healthcare accounts receivable recovery performance.

Claims Documentation & Workflow Tracking

  • Document all actions taken in claims billing summary notes accurately and consistently.
  • Maintain detailed claim activity records to support workflow visibility and operational compliance.
  • Ensure proper documentation of payer interactions and claim resolutions.

Aging Queue Management

  • Prioritize pending claims from aging work baskets based on urgency, payer requirements, and operational timelines.
  • Manage daily claim calling queues efficiently to support AR productivity goals.

Compliance & Confidentiality

  • Follow international calling standards and healthcare confidentiality requirements, including HIPAA compliance where applicable.
  • Protect confidential healthcare and business information in accordance with organizational information security policies.
  • Report security incidents or compliance concerns through designated channels.

Communication & Operational Coordination

  • Communicate professionally with insurance representatives and internal teams to resolve claim issues.
  • Escalate unresolved or complex claim cases where required.
  • Support collaborative revenue cycle operations.

Required Qualifications

  • Graduate in any discipline (mandatory)
  • 0–2 years of relevant experience in healthcare BPO, customer support, AR calling, claims processing, or revenue cycle operations
  • Freshers are eligible to apply