Job Opportunity: Senior Clinical Secretary - Centralized Referral Services (Per Diem, Remote)
Location: Lebanon, NH, USA (Remote)
Position Type: Per Diem (No set schedule, varies)
Job ID: 2024-27972
Overview:
We are seeking a Senior Clinical Secretary to provide a variety of administrative support and customer service duties in a clinical setting. This remote position involves managing patient scheduling, coordinating procedures, and assisting clinical staff with documentation and administrative tasks. You will play a key role in organizing and streamlining workflows for both clinical staff and patients.
Responsibilities:
Answer phone calls, screen, direct, and take messages.
Schedule patients, manage calendars, and coordinate surgical/infusion procedures.
Design and analyze master schedules and coordinate scheduling of other procedures.
Maintain and track charts, provide scribing support, and assist clinical staff with documentation.
Prepare letters, memoranda, grants, and other written correspondence.
Create and manage forms, spreadsheets, tables, charts, and presentations.
Manage patient records and medical documentation, including obtaining new medical record numbers.
Process various reports, forms, and reimbursements, including obtaining authorizations and pre-certifications.
Train new staff and provide input on performance evaluations.
Coordinate meetings, conferences, and travel arrangements.
Track budgets, handle billing concerns, and maintain financial records.
Assist with grant preparation and contract negotiations.
Perform additional duties as required.
Qualifications:
Education: High School diploma (or equivalent).
Experience: 3 years of administrative support experience or equivalent required.
Proven experience in customer service and working with the public.
Knowledge of medical terminology (preferred).
Proficiency in PC word processing, Excel, PowerPoint, and MC Publisher.
Excellent communication and interpersonal skills.
Previous experience in a medical setting is preferred.
Skills & Competencies:
Strong organizational and time-management skills.
Ability to work independently and manage multiple tasks effectively.
Attention to detail in administrative tasks and patient documentation.
Ability to communicate effectively with clinical staff, patients, and external parties.
This is a per diem role, offering flexibility to work on an as-needed basis with a variety of tasks and responsibilities that will support both clinical staff and patients. If you have a strong background in administrative support, especially in a medical setting, this opportunity may be a perfect fit!
Apply today to join a dynamic team committed to high-quality care and efficient operations.
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