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Italian Speaking Medical Information Specialist- 12 Month Ftc

0-2 years
Not Disclosed
10 April 18, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Italian Speaking Medical Information Specialist - 12 Month FTC

Location: United Kingdom, Belgrade, Zagreb, Sofia, Tbilisi
Job Category: Medical Information
Time Type: Full-time
Posted on: 11 Days Ago

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About ProPharma:

ProPharma has been advancing the health and wellness of patients for over 20 years by empowering biotech, med device, and pharmaceutical organizations. By partnering with clients through an advise-build-operate model, we guide clients through the complete product lifecycle with expertise in regulatory sciences, clinical research, quality & compliance, pharmacovigilance, medical information, and R&D technology.

Position Overview:

We are seeking a Multilingual Medical Information Specialist fluent in both Italian and English to join our Medical Information Department on a full-time, remote basis. This role, offered as a 12-month fixed-term contract, will involve answering medical inquiries and providing high-quality services via phone and email, following training on designated clients/products.

Key Responsibilities:

  • Answer technical questions related to designated products via phone, email, letter, and fax with accuracy, professionalism, and confidence.

  • Follow specific working practices as outlined by clients and ProPharma SOPs.

  • Identify and report adverse events and product quality complaints in strict adherence to ProPharma SOPs.

  • Translate English documents to Italian (and vice versa), providing these responses both verbally and in writing, ensuring quality and accuracy.

  • Use standard responses or collaborate with the Medical Information Support Services (MISS) department to generate customized responses.

  • Accurately log all inquiries and manage confidential information according to data privacy regulations.

  • Stay up to date with legal requirements and professional guidelines related to the pharmaceutical industry.

  • Perform quality checks on adverse events, product quality complaints, and other correspondence to ensure accuracy and compliance.

Qualifications:

  • Educational Requirements:

    • Completed Pharmacy or Life Science degree.

  • Language Requirements:

    • Fluent in Italian (C1 level) and English.

  • Skills and Abilities:

    • Strong translation skills between Italian and English.

    • Excellent phone etiquette and communication skills.

    • Ability to manage a busy workload and prioritize effectively.

    • Attention to detail and ability to work independently.

Workplace Commitment:

ProPharma is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We encourage all employees to express their authentic selves and foster a collaborative environment that empowers everyone to succeed.

Additional Information:

  • ProPharma does not accept unsolicited resumes from recruiters or third-party agencies.

  • No phone calls or emails regarding this posting, please.