Job Title: Investigator Support Assistant
Job ID: 261919
Location: Bangalore, Karnataka, India
Employment Type: Full-Time | On-Site
Department: Lab Operations
Job Category: Clinical Trial Support | Investigator Services | Lab Operations
Experience Required: 1–3 years in clinical trial support, investigator coordination, or lab operations
About the Company
Labcorp is a leading global life sciences company specializing in clinical trials, diagnostics, and laboratory services. With a commitment to advancing health and improving lives, Labcorp provides innovative solutions to support clinical research, laboratory testing, and patient safety worldwide.
Role Overview
The Investigator Support Assistant will provide critical operational support to the Global Investigator Support (GIS) team by managing workflow, maintaining documentation, and ensuring seamless communication with investigator sites. The role requires attention to detail, strong organizational skills, and a focus on patient safety.
This position is key in supporting clinical trial operations by facilitating sample logistics, resolving site queries, and maintaining compliance with departmental and company standards.
Key Responsibilities
Ensure patient safety is prioritized in all day-to-day operations and escalate safety issues promptly
Manage timely communication with investigator sites and representatives via email or other assigned workflows
Support GIS coordinators with administrative responsibilities, including sample shipment documentation and airway bill preparation
Follow up on misdelivered samples and coordinate with relevant departments for resolution
Assist investigator sites with portal login issues, access questions, and procedural clarifications
Compile and communicate updates to investigator sites regarding new policies or procedures
Search, update, and maintain investigator site database records for follow-ups and escalations
Resolve simple to moderate system hold issues and answer project-related queries from sites
Document service failures and escalate unresolved issues to management
Maintain and update training folders, SOPs, and departmental documentation
Track and report workflow data according to management requirements
Complete onboarding, mandatory corporate, and departmental trainings
Participate in ongoing training initiatives regarding process and system updates
Perform any additional duties assigned by supervisors to support GIS and lab operations
Required Experience
1–3 years of experience in clinical trial support, investigator services, or lab operations
Familiarity with clinical trial workflows, sample logistics, and site coordination
Knowledge of SOPs, regulatory compliance, and quality documentation
Strong communication, organizational, and problem-solving skills
Educational Qualifications
Bachelor’s degree in Life Sciences, Pharmacy, Biotechnology, or related field preferred
Uttar Pradesh :
Agra | Gajraula | Gautam buddha Nagar | Ghaziabad | Gorakhpur | Greater Noida | Jhansi | kanpur | Lucknow | Mathura | Noida | Park City | Prayagraj | Satyamev | Varanasi |Gujarat :
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Siliguri |Illinois :
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Appleton | Kenosha | Pleasant Prairie | Portage | Waukesha |United states :
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Frank Scottile Blvd |Missouri :
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Hebron | Nebraska City |Hawaii :
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Lake Charles | Shreveport |Nevada :
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Lisbon | Oeiras | Portugal |WI :
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Mexico |northeastern :
New Hampshire |Oklahoma :
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Saarbrucken |Switzerland :
Basel | Zurich |Serbia :
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Budapest |BULGARIA :
Bulgaria | Vedant |Denmark :
Copenhagen | Denmark |Europe :
Europe | France | Latvia | Lendava | Leuven | Poland | Slovenia | Spain |Finland :
Finland |Istanbul :
Istanbul | Turkey |Norway :
Norway | NOrway |Romania :
Romania |Belgium :
Wavre |Tipperary :
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Brinny | Ringaskiddy |Carlow :
Carlow |Republic of Ireland :
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Donegal |Meath :
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China | Quarry Bay |Liaoning :
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Netherlands |Remote Australia :
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England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |North Yorkshire :
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Sheffield |Oxfordshire :
Witney |Ontario :
Australia | Renfrew | Richmond Hill | Mississauga | Uxbridge | North York |Canada :
Canada |Quebec :
Montreal |Brussels :
Brussels |Antwerp :
Heist op den Berg |Flemish Brabant :
Zaventem |South America :
Argentina | Peru |Brazil :
Sao paulo | Brazil |Attica :
Athens | Koropi |Greece :
Greece |North Island :
Auckland |New Zealand :
New Zealand |Austria :
Austria |Vienna :
Vienna |Catalonia :
Barcelona |Madrid :
Madrid |Cebu Province :
Cebu City |Philippines :
Manila |Croatia :
Croatia |Zagreb :
Zagreb |Estonia :
Tartu | Estonia |Harju County (Maakond) :
Tallinn |Hà Nội :
Hà Nội | Hanoi |Ho Chi Minh :
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Italy |Lombardy :
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Japan | Saitama |Tokyo :
Otemachi |North Ostrobothnia :
Oulu |Southwest Finland (Varsinais-Suomi) :
Turku |Remote Korea :
Remote Korea |Republic of Korea :
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Midrand | South Africa |Nišava District :
Niš |Bohemia :
Prague |Chile :
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Sofia |Sweden :
Sweden |Taipei :
Taipei |Mazovia :
Warsaw |
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