Job Title: Investigator Payments Coordinator
Location: Chennai, Bangalore, India (Hybrid – Office-Based)
Job Type: Full-Time
Job Requisition ID: JR139971
Company Overview:
ICON plc is a leading global healthcare intelligence and clinical research organization committed to advancing clinical development. With a focus on innovation, inclusion, and excellence, ICON provides a dynamic work environment that empowers professionals to make a meaningful impact in healthcare.
Role Overview:
ICON is seeking an Investigator Payments Coordinator to join our India-based team in Chennai or Bangalore. This role is pivotal in ensuring accurate and timely processing of payments to clinical trial investigators. You will act as a key liaison between internal teams and external stakeholders, supporting financial operations and contributing to the overall success of clinical trials.
Key Responsibilities:
Coordinate and manage investigator payments, ensuring invoices are reviewed, verified for accuracy, and compliant with contractual agreements and company policies.
Collaborate with clinical and finance teams to resolve payment discrepancies and queries promptly.
Maintain comprehensive financial records for audits and provide regular payment status updates.
Assist in the development and implementation of process improvements to enhance payment efficiency and investigator satisfaction.
Communicate with investigators and sites regarding payment procedures, addressing concerns professionally.
Required Qualifications & Experience:
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
Minimum 2 years of experience in financial coordination, payments processing, or related roles; experience in clinical research or healthcare sectors is preferred.
Strong organizational skills and high attention to detail with the ability to manage multiple priorities.
Excellent communication and interpersonal skills, demonstrating a customer-focused approach.
Proficiency in financial software tools and Microsoft Office applications, particularly Excel.
Why Join ICON:
Work in an inclusive and diverse culture that values high performance and nurtures talent.
Competitive salary and comprehensive benefits tailored to support well-being and work-life balance.
Health insurance options for you and your family, flexible country-specific benefits, and retirement planning support.
Access to global employee assistance programs and resources for personal and professional growth.
Commitment to diversity, equity, inclusion, and accessibility in all aspects of employment.
Equal Opportunity Statement:
ICON is committed to providing equal employment opportunities and a workplace free from discrimination or harassment. We encourage all qualified candidates to apply, including those who may not meet every listed requirement but bring relevant skills and potential.
How to Apply:
Interested candidates can apply through our careers portal [Insert Link] or submit their application directly for this role. Current ICON employees should apply via the internal employee portal.
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