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Icsr & Literature Procedure Management Professional

7+ years
Not Disclosed
10 Nov. 10, 2025
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: ICSR & Literature Procedure Management Professional
Company: Astellas
Location: Bengaluru, India
Job Type: Full-time
Reports to: Team Lead, Literature Management & Global Governance
Travel: Not specified


Purpose & Scope:

  • Responsible for ICSR & Literature Procedure Management, ensuring up-to-date global processes, best practices, training, and continuous process improvement.

  • Supports the successful execution of PV Case Management objectives and 1–3 year operational plans, contributing to the RAPV mission.

  • Maintains global consistency of ICSR & Literature procedures and training programs.

  • Collaborates with global and regional stakeholders to develop cross-functional procedures.

  • Ensures inspection readiness of global ICSR & Literature procedures.

  • Works closely with Team Lead, Literature Management & Global Governance, RAPV and non-RAPV stakeholders, and selected vendors to improve processes that support the safety profile of Astellas products.


Key Responsibilities:

1. Process & Procedure Management:

  • Continuously assess global ICSR & Literature processes for efficiency, effectiveness, and compliance.

  • Coordinate implementation of process improvements, manage deviations, and ensure timely periodic reviews.

  • Lead process improvement initiatives and projects.

  • Maintain oversight of global and regional/local procedures to avoid duplication, discrepancies, or gaps.

  • Ensure timely and consistent global decision-making on procedural changes considering regional requirements.

  • Set standards and maintain case handling conventions and reference materials in consultation with RAPV stakeholders.

  • Liaise with PV-Technology & Transformation for system changes (LSMV) impacting procedures, trainings, and reference materials.

  • Consult with Case Management Lead, Medical Safety, and Safety Science & Labeling on process change impacts.

  • Coordinate impact analysis for global regulatory intelligence results relevant to ICSR & Literature.

2. Training & Development:

  • Coordinate and oversee development of training materials for ICSR & Literature procedures.

  • Maintain training matrix and coordinate training delivery for RAPV Operations staff in collaboration with Quality Management Systems.

  • Update PV awareness training content to align with global AE collection standards and requirements.


Required Qualifications:

  • MSc in Life Sciences (minimum).

  • Minimum 7 years relevant experience in pharmacovigilance, combined PV/RA/QA, and/or clinical development.

  • Strong interpersonal skills, multi-cultural awareness, negotiation, and consensus-building abilities.

  • Excellent oral and written communication skills in English; ability to interact at all organizational levels.

  • Proven ability to predict and resolve complex problems, think strategically and tactically, and build consensus globally.

  • Strong analytical skills and extensive PV knowledge.

  • Demonstrated leadership, decision-making, and project management skills.

  • Experience in governance roles, procedure maintenance, and safety process improvement projects.

  • Six Sigma or similar process improvement methodology knowledge is a plus.


Working Environment:

  • Astellas’ Global Capability Centres (GCCs) in India, Poland, and Mexico.

  • GCCs enable operational efficiency, resilience, and innovation by co-locating core capabilities.

  • GCCs support timely response to business needs and are integral to Astellas’ strategic priorities, sustainable growth, and mission to deliver value for patients.


Category:

Pharmacovigilance / Safety & Literature Management


Company Commitment:

  • Astellas is an equal opportunity employer (EOE), including Disability/Protected Veterans.

  • Committed to equality of opportunity in all aspects of employment.