Welcome Back

Google icon Sign in with Google
OR
I agree to abide by Pharmadaily Terms of Service and its Privacy Policy

Create Account

Google icon Sign up with Google
OR
By signing up, you agree to our Terms of Service and Privacy Policy
Instagram
youtube
Facebook

I&D Operational Excellence Specialist

6+ years
Not Disclosed
10 Nov. 11, 2025
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

I&D Operational Excellence Specialist

Location: Mumbai, India
Category: Regulatory Affairs


Primary Function

Manage training and governance for Innovation & Development (I&D) functions, including Medical, Clinical, Product Development, and Regulatory.


Core Responsibilities

Training Management

  • Ensure implementation of training activities for I&D functions.

  • Support maintenance and use of I&D Learning Management Systems (e.g., ISOtrain).

  • Manage and maintain I&D training matrices and curricula.

  • Prepare and upload content, create courses in training systems.

  • Prepare onboarding packages and assign trainings in the system.

  • Act as super user for systems such as ISOtrain, DARIUS, and I&D Training Matrix Platform.

  • System setup of ISOtrain records including profile creation, curricula assignment, and other related activities.

  • Liaise with Quality Group to prepare I&D quality system documents.

Governance & Compliance

  • Support compliance and quality control activities for global I&D functions.

  • Track and conduct self-inspection activities per departmental requirements.

  • Update department quality and compliance metrics.

  • Ensure I&D records comply with global guidelines and applicable regulations.

  • Perform quality control review of documents (content consistency, pagination, spelling, grammar, referencing, formatting).

  • Support internal and external inspection activities as required.


Position Accountability / Scope

  • Lead I&D training activities.

  • Conduct document quality control reviews and self-inspection activities.

  • Collaborate with internal stakeholders: Integration & Strategic Excellence, Medical Affairs, Clinical Development, Pharmacovigilance, I&D Quality, Regulatory Affairs, Product Innovation & Development, Office of Ethics & Compliance (Global, Regional, Local).

  • Coordinate with external stakeholders: business partners, contractors, consultants, vendors.


Qualifications

  • Education:

    • Post Graduate Diploma in Quality Assurance for Food and Pharmaceutical Industry

    • OR Bachelor’s / Master’s in Life Sciences

  • Experience:

    • Minimum 6+ years in Quality Management System and Training Management

    • Experience in training management for large groups preferred

    • Proficiency in Excel for metrics analysis