Health Operations New Associate
Location: Chennai, India
Company: Accenture
Department: Health Operations – Life Sciences Regulatory Operations
Job Type: Full-Time
Experience: 0–1 Year (Freshers Eligible)
Position Summary
Accenture is seeking motivated and detail-oriented individuals to join its Health Operations team as a Health Operations New Associate. This role supports Life Sciences Regulatory Operations and Membership Management activities, including regulatory documentation, application processing, data management, and customer support functions.
The ideal candidate should possess strong analytical abilities, effective communication skills, and a willingness to work in a dynamic healthcare operations environment.
Key Responsibilities
Membership Operations
Process membership applications, renewals, modifications, and cancellations.
Maintain accurate and up-to-date member records and databases.
Address member inquiries and provide timely support.
Support initiatives aimed at improving member satisfaction and retention.
Assist in communicating membership benefits, updates, and relevant information.
Support membership engagement activities and operational processes.
Regulatory Operations Support
Coordinate documentation and resources required for global regulatory submissions.
Support preparation and processing of electronic regulatory submissions.
Assist with:
Original application filings
Life Cycle Management (LCM) submissions
CMC submissions
Advertising and Promotional submissions
Amendments and variations
Annual reports
SPL submissions
Ensure documentation is maintained in accordance with regulatory requirements and company procedures.
Data Management and Administrative Support
Maintain and update operational databases and records.
Review documents for completeness and accuracy.
Support reporting and tracking activities.
Follow established procedures and quality standards.
Team Collaboration
Work closely with team members and supervisors to complete assigned tasks.
Participate in process improvement initiatives when required.
Escalate issues appropriately according to defined procedures.
Contribute to achieving team objectives and service-level expectations.
Roles and Responsibilities
Resolve routine operational issues by following established guidelines and procedures.
Perform assigned tasks under direct supervision.
Follow detailed instructions and standard operating procedures.
Ensure accuracy and quality of work delivered.
Maintain compliance with organizational and client requirements.
Function as an individual contributor within a structured team environment.
Adapt to rotational shift schedules as required.
Required Qualifications
Education
Bachelor's Degree in any discipline
Experience
0–1 year of experience
Freshers are encouraged to apply
Required Skills
Analytical Skills
Strong analytical and problem-solving abilities
Ability to process information accurately and efficiently
Communication Skills
Good verbal and written communication skills
Ability to interact professionally with internal teams and stakeholders
Attention to Detail
Strong focus on accuracy and documentation quality
Ability to manage records and data effectively
Organizational Skills
Ability to prioritize tasks and manage workload efficiently
Strong time management capabilities
Computer Skills
Basic proficiency in Microsoft Office applications
Ability to learn regulatory and operational systems quickly
Preferred Attributes
Interest in healthcare, life sciences, or regulatory operations
Willingness to learn new processes and technologies
Ability to work effectively in a team environment
Adaptability to changing business requirements
Commitment to quality and customer service excellence
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