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Director, Safety & Pv (Veeva Safety Implementation & Operations)

Syneos Health
Syneos Health
15+ years
Not Disclosed
Gurugram, India
10 March 6, 2026
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Director, Safety & Pharmacovigilance (Veeva Safety Implementation & Operations)

Company: Syneos Health
Job ID: 25104612
Location: Gurugram, India
Job Type: Full-Time
Experience Required: Typically 15+ years in Pharmacovigilance, Drug Safety, or Safety Operations with leadership experience

About Syneos Health

Syneos Health is a globally recognized biopharmaceutical solutions organization dedicated to accelerating customer success. The company integrates expertise across clinical development, medical affairs, and commercial services to deliver innovative solutions that address evolving healthcare and market needs.

With a workforce of more than 29,000 professionals across 110 countries, Syneos Health partners with leading pharmaceutical and biotechnology companies worldwide. The organization has contributed to the development of a significant percentage of newly approved FDA drugs and EMA-authorized products, supporting hundreds of clinical studies across thousands of research sites globally.

Job Summary

The Director, Safety & Pharmacovigilance (Veeva Safety Implementation & Operations) will lead global pharmacovigilance operations and oversee the implementation and operational management of the Veeva Safety Database. This role is responsible for driving operational excellence, ensuring regulatory compliance, managing global safety teams, and supporting strategic initiatives to strengthen pharmacovigilance services.

The position requires extensive leadership experience in drug safety operations, safety database management, and regulatory compliance while working closely with internal teams, clients, and regulatory stakeholders.

Key Responsibilities

  • Provide strategic and operational leadership for global Safety and Pharmacovigilance functions.

  • Oversee financial performance of assigned safety units, including revenue growth, expense budgets, and operational cost management.

  • Lead the implementation, configuration, and operational oversight of the Veeva Safety Database to support client and organizational requirements.

  • Ensure timely delivery of high-quality safety services aligned with contractual obligations, regulatory requirements, and quality standards.

  • Develop and implement performance metrics to measure operational effectiveness and drive continuous improvement initiatives.

  • Lead business process optimization and global process excellence initiatives within Safety and Pharmacovigilance operations.

  • Provide leadership and direction to Safety and Pharmacovigilance teams to achieve utilization targets, project milestones, and operational goals.

  • Mentor and develop team members, providing professional growth opportunities and leadership guidance.

  • Support business development initiatives by contributing to project proposals and approving pharmacovigilance budgets.

  • Build and maintain strong relationships with sponsors, partners, and clients to support long-term collaboration and business expansion.

  • Foster collaboration across global offices to ensure a unified pharmacovigilance service model.

  • Ensure consistent implementation of global best practices and standardized operational processes.

  • Maintain expertise in pharmacovigilance regulations and industry developments to enhance service offerings.

  • Manage line leadership responsibilities including recruitment, performance evaluations, professional development, and workforce planning.

  • Establish quantifiable performance standards to improve global operational efficiency and service quality.

  • Participate in the development, review, and approval of departmental Standard Operating Procedures (SOPs).

  • Evaluate operational processes and recommend improvements to enhance efficiency and effectiveness.

  • Represent Safety and Pharmacovigilance functions during client meetings, project team discussions, and cross-functional initiatives.

  • Ensure effective governance and coordination between the company, sponsors, vendors, and internal departments.

  • Maintain compliance with global regulatory requirements including ICH guidelines, Good Clinical Practice (GCP), Good Pharmacovigilance Practices (GVP), and relevant safety regulations.

  • Participate in regulatory inspections and audits while ensuring inspection readiness across pharmacovigilance operations.

  • Lead quality investigations and ensure implementation of corrective and preventive actions when required.

  • Perform additional responsibilities as assigned. Moderate travel may be required.

Experience Required

  • Minimum 15 years of experience in pharmacovigilance, drug safety operations, or clinical safety management.

  • Strong experience in Veeva Safety Database implementation, configuration, or operational management.

  • Demonstrated leadership experience managing global pharmacovigilance teams and large safety programs.

  • Experience working in CROs, pharmaceutical companies, or global drug safety organizations.

  • In-depth knowledge of global pharmacovigilance regulations, ICH guidelines, GVP modules, and safety reporting requirements.

  • Experience supporting regulatory inspections and safety audits.

Educational Qualification

  • Advanced degree in Life Sciences, Pharmacy, Medicine, or a related scientific discipline (PharmD, MD, PhD, or Master’s degree preferred).

Key Skills

  • Pharmacovigilance operations and drug safety management

  • Veeva Safety database implementation and administration

  • Global regulatory compliance and safety reporting

  • Strategic leadership and operational management

  • Budget management and financial oversight

  • Client relationship management and business development

  • Quality management systems and audit readiness

Why Join Syneos Health

  • Work with a global leader in biopharmaceutical solutions and clinical development.

  • Lead large-scale pharmacovigilance operations supporting global drug development programs.

  • Collaborate with international teams and industry experts.

  • Access continuous professional development, leadership training, and global career opportunities.

About the Role

This leadership position is responsible for directing global Safety and Pharmacovigilance services, overseeing financial and operational performance, and ensuring the successful delivery of pharmacovigilance programs. The Director will supervise safety teams through subordinate managers and ensure that all delegated safety responsibilities are executed in compliance with regulatory and organizational standards.