Deputy Manager – Medical Coding Operations | Noida, Uttar Pradesh
Requisition Number: 2270737
Category: Medical & Clinical Operations
About the Role:
Optum, a part of UnitedHealth Group, is seeking a highly driven Deputy Manager to lead coding operations at its Noida facility. In this leadership position, you'll be responsible for overseeing a medical coding team, ensuring compliance, productivity, and quality standards, while maintaining client satisfaction and team morale. The role demands operational expertise, people management skills, and a strong foundation in medical coding and regulatory requirements.
Key Responsibilities:
Maintain up-to-date knowledge of medical coding, billing regulations, and industry changes.
Drive performance in key KPIs including productivity, quality, turnaround time (TAT), attendance, and attrition.
Use analytical thinking and data interpretation for decision-making and rapid issue resolution.
Lead end-to-end project operations, including personnel management, performance tracking, and discipline.
Provide strategic leadership within assigned functional areas and contribute to broader operational planning.
Handle all client-facing responsibilities and maintain strong working relationships with internal stakeholders.
Review and analyze performance reports and metrics to identify improvement opportunities.
Support internal audits and ensure alignment with quality standards and compliance norms.
Build and foster a collaborative work environment focused on employee engagement, creativity, and teamwork.
Supervise staff performance, prioritize tasks, resolve issues, and provide ongoing direction.
Offer coaching and development for team members, with focus on training outliers and reducing attrition.
Align operations with annual business plans, including budgeting and process efficiency goals.
Actively contribute to conflict resolution, critical situation management, and performance feedback cycles.
Required Qualifications:
Graduate or Postgraduate in Life Sciences or Allied Medicine (BHMS, BAMS, BPT, Dental, Pharmacy, Nursing, etc.)
Certified coder through AAPC or AHIMA (CPC, CPC-H, CCS, CCS-P)
Minimum 10 years of experience in medical coding, with at least 3 years as a Team Lead
Deep understanding of human anatomy, medical terminology, pathophysiology, and coding standards
Strong background in healthcare reimbursement methodologies and coding compliance
Experience in training, coaching, and managing large teams to meet organizational targets
Demonstrated ability in team building, stakeholder communication, and driving engagement
This leadership opportunity is perfect for seasoned coding professionals with a knack for mentoring, driving performance, and fostering a culture of excellence. Be a part of Optum’s global vision and help transform healthcare operations through strategic management.
Salary: ₹12 LPA to ₹18 LPA (based on experience and certification level)
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