• Login / Signup
    • Instagram
    youtube
    Facebook

    Clinical Support Specialist

    Philips
    1+ years
    Not Disclosed
    New York
    10 Sept. 13, 2024
    Job Description
    Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Job Title: Clinical Support Specialist – New York City (Onsite)

    Job ID: 533716
    Location: New York City, NY

    Company Overview:

    At Philips, we are dedicated to improving lives through innovative health technology. We believe every individual matters and strive to ensure quality healthcare access for all. Join us to make a meaningful impact and contribute to our mission of transforming healthcare.

    Role Overview:

    As a Clinical Support Specialist, you will provide on-site clinical application support for the Philips Vue PACS platform at various New York Presbyterian Hospitals. Your expertise in problem-solving and clinical support will be crucial in ensuring the effective use of our technology and maintaining high standards of customer satisfaction.

    Key Responsibilities:

    • Issue Resolution: Utilize your clinical knowledge to identify and resolve issues with the Philips Vue PACS platform. Manage escalation coordination and administration.
    • Training & Guidance: Provide training and guidance to the service organization and customers, enhancing their understanding of clinical applications and workflows.
    • Documentation: Record troubleshooting steps and problem resolutions. Develop and execute action plans for escalations, and report to leadership on customer sites requiring intervention.
    • Customer Interaction: Address and resolve customer product inquiries through phone, email, or chat. Ensure feedback and safety allegations are submitted promptly.
    • Knowledge Sharing: Develop and deliver technical seminars to improve the productivity and effectiveness of field and remote specialists. Conduct root cause analysis to prevent issue recurrence.

    Qualifications:

    • Experience: At least 1 year of experience with PACS implementation is desired. Previous clinical support or related medical role experience is beneficial.
    • Certifications: AART/ASRT certifications are preferred.
    • Education: Degree in IT or a related field, or equivalent experience.
    • Skills: Strong analytical abilities, capability to work under pressure, effective team collaboration, and knowledge of hospital workflows.
    • Physical Requirements: Ability to meet physical, cognitive, and environmental job demands with or without accommodation.

    Compensation:

    • Hourly Pay Range: $32.16 to $55.13, depending on experience, skills, and location.
    • Additional Compensation: Potential for annual incentive bonuses, and other incentives.
    • Benefits: Includes generous PTO, 401k with up to 7% match, HSA with company contribution, stock purchase plan, education reimbursement, and more. For details on our benefits, visit Philips Total Rewards.

    Additional Information:

    • Work Authorization: Must be authorized to work in the US; visa sponsorship is not available.
    • Application: This requisition is open for 45 days but may close sooner if a suitable candidate is found. Apply promptly to ensure consideration.
    • Equal Opportunity: Philips is an Equal Employment Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

    If you have the expertise and passion for clinical support and are eager to make a difference, we encourage you to apply and join our dedicated team. Learn more about our purpose and career opportunities at Philips.

    Apply Now!

    Latest Jobs

    Cbdi Clinical Research Ops Mgr

    Johns Hopkins Medicine
    Delhi

    Clinical Associate

    Sir H.N. Reliance Foundation Hospital & Research Centre
    Mumbai

    Research Associate

    Fortune Business Insights
    Pune

    Senior Clinical Research Associate- Oncology

    Catalyst Clinical Research Llc
    Remote

    Clinical Research Associate Ii

    Cpc Clinical Research
    Remote

    Clinical Research Associate Iv

    Techdigital Corporation
    Remote

    Remote Women's Fertility Clinical Research Associate Iii

    Global Channel Management, Inc
    Remote

    Associate Pharmacovigilance

    Iqvia
    Hyderabad

    Statistical Programmer

    Eteam
    Remote, USA

    Associate Director Biostatistics - Remote

    Penfield Search Partners Ltd
    Remote

    Pharma Jobs in India

    Andra Pradesh :

    Anantapur | Bhimavaram | Chittoor | Guntur | Gurgaon | Mangalagiri | Tirupathi | Visakhapatnam |

    Assam :

    Dibrugarh | Diburghar | Guwahati |

    Bihar :

    Hajipur | Patna |

    Chhattisgarh :

    Bilaspur | Raipur |

    Delhi :

    Delhi | India | New Delhi | PAN-India |

    Goa :

    Goa | Panaji |

    Gujarat :

    Ahmedabad | Baroda | Gandhinagar | Mehsana | Tarasadi | Vadodara | Vapi |

    Haryana :

    Ambala | Hisar | Kurukshetra | Panchkula | Rohtak |

    Himachal Pradesh :

    Solan |

    Jharkhand :

    Ranchi |

    Karnataka :

    B.G Nagara | Bangalore | Belgaum | Bengaluru | Mangaluru | Mysore | Udupi |

    Kerala :

    Kannur | Kochi | Malappuram | Thiruvananthapuram |

    Madhya Pradesh :

    Dewas | Gwalior | Indore |

    Maharashtra :

    Ambernath | Amravati | Aurangabad | Jalgaon | Kolhapur | Mumbai | Nagpur | Navi Mumbai | Pune | Pune city | Shirpur | Tarapur | Thane |

    PAN-India :

    Panjab :

    Punjab :

    Bathinda | Bela | Chandigarh | Moga | Mohali | Patiala | Phagwara | Rajpura |

    Rajasthan :

    Banasthali | Jaipur | Pilani | Udaipur |

    Tamil Nadu :

    Annamalainagar | Chennai | Coimbatore | Erode | Madurai | Nagercoil | Ooty | Srivilliputtur | Tiruchirappalli | Trichy |

    Uttar Pradesh :

    Gajraula | Gautam buddha Nagar | Ghaziabad | Greater Noida | Jhansi | Lucknow | Mathura | Noida | Park City | Prayagraj | Varanasi |

    Uttarakhand :

    Dehradun | Nainital | Rishikesh |

    West Bengal :

    Kolkata | Mukundapur |

    Pharma Jobs in United States

    Arizona :

    Chandler | Tempe | Tucson |

    California :

    Brisbane | Davis | Emeryville | Foster City | Fremont | Irvine | La Jolla | Los Angeles | Mountain View | Nevada | Pasadena | Pleasanton | Riverside | Sacramento | San Bernardino | San Diego | San Francisco | San Gabriel | Santa Clara | Santa Monica | Simi Valley | Stanford | West Valley City |

    Colorado :

    Denver |

    Connecticut :

    Storrs |

    D.C :

    Washington |

    Florida :

    Coral Gables | Gainesville | Jacksonville | Orlando | Rueil-Malmaison | Tallahassee | West Palm Beach |

    Georgia :

    Atlanta |

    Hawaii :

    Honolulu |

    Illinois :

    Abbott Park | Champaign | Chicago | Deerfield | Lombard | Naperville |

    Indiana :

    Bloomington | West Lafayette |

    Kansas :

    Lawrence |

    Maryland :

    Baltimore | Rockville |

    Massachusetts :

    Boston | Cambridge | Medford and Somerville | Rockland |

    Minnesota :

    Minneapolis and St. Paul, Minnesota. |

    Missouri :

    Fulton | St. Louis |

    New Jersey :

    Basking Ridge | Bloomfield | Branchburg Township | Bridgewater | Brunswick | Burlington | Charlotte | Clark | Cranbury | East Brunswick | Edison | Fairfield | Far Hills | Flemington | Hackensack | Indianapolis | Linden | Livingston | Lyndhurst | Mahwah | Monmouth Junction | Mount Arlington | New Brunswick | Newark | Nutley | Paramus | Parsippany | Passaic | Paterson | Peapack-Gladstone | Pine Brook | Piscataway Township | Plainsboro | Princeton Junction | Rahway | Raritan | Somerset | Somerville | South Plainfield | Sparta | Summit | Titusville | Trenton | Warren Grove | West Orange | Westfield | Wharton | Whippany |

    New York :

    Biddle | Buffalo | Ithaca | Morningside Heights | New York | Syracuse |

    North Caroline :

    Chapel Hills | Durham | Morrisville | Raleigh | Scottsdale |

    Ohio :

    Columbus, |

    Pennsylvania :

    Ambler | Philadelphia | Pittsburgh |

    Puerto Rico :

    San Juan |

    Republic of Mexico :

    Mexico |

    Tennessee :

    Nashville |

    Texas :

    Austin | Dallas | Houston | Richardson |

    Virginia :

    Blacksburg | Charlottesville | Falls Church |

    Washington :

    Pullman | Seattle |

    WI :

    Madison | Wausau |

    Wisconsin :

    Pharma Jobs in Germany

    Baden-Wurttemberg :

    Freiburg | Grenzach | Heidelberg | Karlsruhe | Konstanz | Stuttgart | Tubingen |

    Bavaria :

    Bayreuth | Erlangen | Munich | Regensburg | Wurzburg |

    Berlin :

    Mitte |

    Brandenburg :

    Berlin |

    Hesse :

    Marburg |

    Hessen :

    Frankfurt |

    Lower Saxony :

    Gottingen | Hannover | Leipzig |

    Mecklenburg Vorpommern :

    Rostock |

    Munich :

    Bavaria |

    North Rhine Westphalia :

    Aachen | Bielefeld | Bochum | Bonn | Cologne | Dortmund | Duisburg | Dusseldorf | Munster |

    Rhineland Palatinate :

    Mainz |

    Rotherbaum :

    Hamburg |

    Saarland :

    Saarbrucken |

    Saxony Anhalt :

    Halle |

    Schleswig Holstein :

    Kiel |

    Pharma Jobs in Europe

    Denmark :

    Copenhagen |

    Hungary :

    Budapest |

    Serbia :

    Belgrade |

    Switzerland :

    Basel |

    Pharma Jobs in Australia & China & Colombia & Croatia & Egypt & England & Ireland & Korea & Netherland & Remote & Saudi Arabia & Spain & Thailand

    New South Wales :

    Sydney |

    Queensland :

    Queensland |

    Republic of Western Australia :

    Nedlands |

    Republic of China :

    Beijing |

    Tokiyo :

    Osaka | Tokyo |

    Republic of Colombia :

    Bogota |

    Zagreb :

    Zagreb |

    Republic of Egypt :

    Cairo |

    United Kingdom :

    Salt Lake City | London |

    Republic of Ireland :

    Dublin | Limerick |

    Republic of Korea :

    Seoul |

    Capital of Netherland :

    Amsterdam |

    Remote :

    Remote | Remote, USA | Remote - Europe | Switzerland |

    Makkah :

    Riyadh | Najran | Jeddah | Rabigh | Khulais |

    Catalonia :

    Barcelona |

    Republic of Thailand :

    Bangkok |