Job Title: Lifecycle Safety Client Relationship Manager
Primary Responsibilities:
Customer Interface & Relationship Management:
Act as the primary interface with clients on large and complex projects, responsible for maintaining and developing customer relationships.
Foster relationships with both IQVIA's traditional customer base and non-traditional/new customers in emerging markets.
Strategy & Proposal Development:
Ensure appropriate strategies and solutions are proposed to customers, focusing on cost-effective and creative solutions to enhance customer competitiveness.
Collaborate with internal teams to define and propose effective solutions, ensuring alignment with customer needs.
Work closely with Lifecycle Safety Operations and business development teams to create and refine project proposals.
Follow up on proposals to ensure timely feedback and continued engagement.
Collaboration with Operational Teams:
Act as a bridge between Lifecycle Safety Operations and business development, coordinating with operational teams to develop accurate proposals.
Work with project teams to determine the appropriate terms and conditions for safety agreements with customers.
Minimum Required Education and Experience:
Educational Qualifications:
Bachelor's Degree in Business, Economics, Science, or a related discipline.
Experience:
5 years of relevant experience in a Contract Research Organization (CRO) or pharmaceutical company (preferred).
3 years of Lifecycle Safety experience (e.g., Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management, etc.), or an equivalent combination of education, training, or experience.
Skills and Knowledge:
Strong understanding of pharmacovigilance operations.
Proficiency in MS Office Suite (Excel, Word, PowerPoint).
Effective communication and presentation skills, with the ability to influence and collaborate across various stakeholders.
Must be self-directed, able to prioritize tasks effectively, and manage multiple projects simultaneously.
Ability to maintain demanding timelines and high-quality work standards.
Proven track record in establishing and maintaining effective working relationships with coworkers, managers, and clients.
About IQVIA:
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence, helping the life sciences and healthcare industries accelerate the development and commercialization of innovative medical treatments to improve patient outcomes worldwide.
To learn more and apply, visit IQVIA Careers.
Apply Now
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