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Biomedical Engineer - Csa

Dozee
0-2 years
₹3.5–6 LPA CTC
10 June 18, 2026
Job Description
Job Type: Full Time, Hybrid Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills:

Biomedical Engineer – Customer Success Associate (CSA)

Company: Dozee Health AI
Location: Bangalore
Department: Customer Success – Field Operations
Employment Type: Contract / On-site

Expected Salary (1 Line)

₹3.5–6 LPA CTC (typically ₹4–5 LPA for freshers and candidates with 0–2 years of experience).


Role Overview

The Biomedical Engineer (CSA) will support hospital customers by installing, demonstrating, and troubleshooting Dozee's AI-powered Remote Patient Monitoring (RPM) devices while ensuring effective adoption by healthcare professionals.


Key Responsibilities

  • Conduct product demonstrations at hospitals.

  • Install devices and provide troubleshooting support.

  • Perform site assessments and communicate technical requirements.

  • Train nurses, doctors, and patients on device usage.

  • Coordinate with remote support teams and provide visit reports.

  • Build strong relationships with healthcare professionals.

  • Assist with operational and customer success activities.


Eligibility Criteria

Education

  • Graduation or Diploma

  • Science / ITI background preferred

Experience

  • 0–2 years of experience in:

    • Healthcare field operations

    • Hospital operations

    • Medical device support

    • Field sales

Required Skills

  • Good communication skills

  • Fluency in local language(s)

  • Basic computer knowledge

  • Willingness to travel within the city

  • Comfortable working in hospital wards

  • Open to occasional night shifts

Preferred

  • Experience working with nurses and doctors

  • Hospital/healthcare industry exposure

  • Startup experience


Ideal Candidate Profile

  • Biomedical Engineering graduate

  • Strong interpersonal skills

  • Customer-facing mindset

  • Comfortable with field-based hospital work

  • Interested in healthcare technology and patient monitoring systems


Career Growth

CSA → Senior CSA → Customer Success Manager → Regional Operations Manager

This role is a good entry point for fresh Biomedical Engineers looking to build careers in:

  • Medical Devices

  • Clinical Applications

  • Healthcare Operations

  • Customer Success

  • Hospital Technology Deployment