Assistant Manager – Surgery | Noida, Uttar Pradesh, India
Requisition Number: 2324302
Category: Medical & Clinical Operations
Job Type: Full-Time
Position Overview
UnitedHealth Group is seeking an experienced Assistant Manager – Surgery to lead and manage surgical coding operations at our Noida location. This role focuses on team leadership, operational excellence, and client management within the medical coding function. The ideal candidate will have a strong background in surgical coding, demonstrated leadership experience, and the ability to optimize productivity, quality, and turnaround time while maintaining regulatory compliance.
This role requires 8+ years of coding experience, including 2+ years in a team lead or managerial capacity, and certification in medical coding (AAPC or AHIMA).
Key Responsibilities
Team & Performance Management: Lead, mentor, and coach coding teams to achieve productivity, quality, and turnaround time (TAT) targets. Monitor performance metrics including attendance, attrition, and operational efficiency.
Client Management: Serve as the primary point of contact for clients, managing communication and relationships to ensure satisfaction and timely issue resolution.
Operational Oversight: Evaluate workflows, operational practices, and periodic reports to identify process improvements. Implement quality initiatives to enhance coding accuracy and efficiency.
Training & Development: Collaborate with SMEs, auditors, and trainers to identify training needs for outliers and provide targeted coaching to improve performance.
Strategic Planning: Support senior management in the planning and evaluation of operational systems, budgets, and business plans. Implement retention strategies and manage attrition effectively.
Compliance & Audit Support: Ensure adherence to coding, billing, and regulatory requirements. Actively participate in internal audits and maintain documentation for compliance purposes.
Process Improvement: Recommend and implement solutions to enhance operational performance, team collaboration, and overall service delivery.
Required Qualifications & Experience
Graduate or Postgraduate in Life Sciences, Allied Medicine (BHMS, BAMS, BPT, Dental, Pharmacy, Nursing), or related fields.
Certified Medical Coder – AAPC or AHIMA (CCS, CPC, CPC-H, CCS-P).
8+ years of coding experience, including 2+ years in team lead or management roles.
Strong knowledge of medical terminology, anatomy, physiology, and pathophysiology.
Proficiency in coding and billing requirements, healthcare reimbursement methodologies, and regulatory guidelines.
Proven analytical, interpersonal, and communication skills to manage teams, clients, and cross-functional stakeholders.
Demonstrated ability to coach, mentor, and develop team members to improve performance and compliance.
Experience in operational planning, performance tracking, and process improvement initiatives.
Skills & Competencies
Leadership and team-building expertise in high-volume surgical coding operations.
Ability to manage client interactions and maintain professional relationships.
Strong problem-solving, analytical, and decision-making capabilities.
Expertise in identifying training gaps and providing targeted educational interventions.
Commitment to quality, compliance, and continuous operational improvement.
Why Join UnitedHealth Group?
Be part of a global healthcare organization dedicated to improving patient outcomes and health system efficiency.
Lead a high-performing team and influence surgical coding operations across multiple specialties.
Collaborate in a dynamic and inclusive environment that encourages professional growth and innovation.
Contribute to initiatives that enhance healthcare access, equity, and quality for diverse populations.
Apply Now to join UnitedHealth Group as an Assistant Manager – Surgery and lead a team driving excellence in surgical coding and healthcare operations.
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