Job Title: Assistant Manager – HCC
Requisition Number: 2312937
Company: Optum (UnitedHealth Group)
Location: Noida, Uttar Pradesh, India
Job Category: Medical & Clinical Operations
Job Type: Full-time
Company Overview
Optum is a global healthcare organization delivering care through technology to improve health outcomes. The company emphasizes inclusion, career growth, and making a positive impact on communities worldwide.
Primary Responsibilities
Lead and manage a team of 25–30 certified coders.
Ensure a safe, secure, and compliant work environment.
Performance Management:
Monitor timeliness, quality, and productivity metrics.
Conduct coaching, counseling, and employee appraisals.
Enforce systems, policies, procedures, and productivity standards.
Maintain quality service by analyzing customer service issues, identifying trends, and recommending improvements.
Enhance professional knowledge through workshops, publications, networking, and professional societies.
Drive employee engagement and retention by sharing company vision, empowering employees, and providing regular feedback.
Ensure compliance with employment contracts, company policies, and organizational directives, including changes in work location, team assignment, shifts, or work arrangements.
Required Qualifications
Education: Graduate in any discipline.
Certification: Certified coder from AAPC or AHIMA.
Experience:
2+ years as Team Leader or Assistant Manager.
Experience managing a team of at least 15 members.
Background in medical coding.
Skills & Competencies:
Performance management, coaching, supervision, quality management.
Ability to foster teamwork, handle pressure, and provide feedback.
Proficiency in Microsoft Office (Excel, PowerPoint).
Ability to operate basic office equipment (copier, fax).
Key Competencies
Leadership and team management.
Quality and productivity oversight.
Employee engagement and retention.
Problem-solving and process improvement.
Compliance and operational integrity.
About UnitedHealth Group
UnitedHealth Group aims to help people live healthier lives and improve healthcare accessibility for everyone. The organization emphasizes equity, inclusion, and addressing health disparities globally.
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