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    Medical Information And Adverse Event Intake Specialist With Danish Language

    Iqvia
    0-2 years
    Not Disclosed
    Portugal
    10 Jan. 6, 2025
    Job Description
    Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Job Title: Medical Information and Adverse Event Intake Specialist with Danish and English
    Location: Flexible (Home-Based / Hybrid / Office-Based)
    Languages Required: Danish (C2/native) and English (C1 or higher)
    Department: Safety Operations

    About the Role

    As a Medical Information and Adverse Event Intake Specialist, you will play a pivotal role in ensuring patient safety and improving health outcomes. You will act as a primary point of contact for healthcare professionals (HCPs) and patients, processing vital safety and quality data to help enhance product safety profiles across various therapeutic areas.

    This role offers flexibility in location and the opportunity to work in a collaborative and diverse global team committed to excellence in patient safety.

    Key Responsibilities

    • Support and Communication:
      • Provide phone support to HCPs and consumers regarding adverse events, product quality complaints, and medical inquiries.
      • Address product support needs without engaging in commercial sales.
    • Data Management:
      • Process lifecycle safety operational data, including tracking, database entry, coding medical terminology, and generating queries.
      • Perform quality control, ensure timely case closure, and coordinate translations.
    • Collaboration and Leadership:
      • Build a positive and collaborative team environment.
      • Mentor and train less experienced team members.
    • Client Interaction and Reporting:
      • Provide regular feedback to managers on project metrics and challenges.
      • Liaise with project managers, identify issues, propose solutions, and manage client requests.
    • Process Improvement:
      • Participate in training programs, working groups, and initiatives to implement process efficiencies and enhance operational excellence.

    Qualifications and Experience

    • Education:
      • Bachelor's degree in Life Sciences (required).
    • Language Proficiency:
      • Danish (C2/native) and English (C1 or higher). Knowledge of Norwegian is a plus.
    • Experience:
      • Experience in Lifecycle Safety (Pharmacovigilance, Medical Information, Risk Management, etc.) is advantageous.
    • Skills:
      • Exceptional attention to detail and ability to maintain high-quality standards.
      • Strong organizational and time management skills, with the ability to handle multiple projects simultaneously.

    Why IQVIA?

    IQVIA is a global leader in clinical research, healthcare intelligence, and commercial insights, committed to innovation and patient care. Joining our Safety Operations Team, you will work in a dynamic, diverse, and inclusive environment that encourages collaboration and supports professional growth.

    • Diversity and Inclusion: We believe in empowering employees by valuing their perspectives and creating a culture of belonging.
    • Career Development: Enjoy a clear career ladder with opportunities to grow, adapt, and excel.
    • Global Impact: Contribute to intelligent connections that accelerate medical innovation and improve population health worldwide.

    Important Notes:

    • This role is not eligible for UK visa sponsorship.
    • IQVIA does not charge any fees during the recruitment process.

    Learn More & Apply:
    Visit IQVIA Careers to explore this opportunity further and join a team that empowers smarter healthcare for everyone.

     

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