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3 Dec. 2, 2024
Job Description
Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: AR Associate - Denials Processing & Claims Follow-up

Department: Accounts Receivable (AR)

Job Location: [Location]

Reporting To: Supervisor/Manager


Role Description Overview:

The AR Associate is responsible for managing day-to-day activities related to Denials Processing, Claims Follow-up, and Customer Service. This role ensures the timely resolution of claim denials, effective communication with insurance carriers, and adherence to client specifications and quality standards.


Key Responsibilities:

Denials Processing & Claims Follow-Up:

  • Review and process emails for updates related to claims and denials.
  • Contact insurance carriers to follow up on denied claims and document interactions in software and spreadsheets.
  • Take appropriate action based on communication with insurance carriers and follow-up requirements.
  • Escalate complex issues or unresolved claims to the immediate supervisor.

Client Requirements & Productivity Targets:

  • Understand client-specific requirements and project specifications to ensure accurate and timely processing of claims.
  • Ensure targeted collections are met on a daily and monthly basis.
  • Meet productivity targets set by clients within the agreed-upon timelines.

Quality & Reporting:

  • Ensure that all deliverables adhere to client quality standards and requirements.
  • Follow up on pending claims and take necessary actions to resolve issues.
  • Regularly update and maintain production logs and status reports to ensure accurate tracking of claim resolution activities.

Desired Profile:

Education:

  • A bachelor’s degree or equivalent in a related field.

Skills:

  • Strong knowledge of denials processing and claims follow-up procedures.
  • Good communication and negotiation skills.
  • Ability to work with insurance carriers and understand the details of medical claims.
  • Excellent organizational and time-management skills to meet deadlines and productivity targets.
  • Familiarity with claim management software and tools.

Work Mode:

[Onsite/Hybrid]

This role is ideal for individuals with strong analytical skills, an understanding of healthcare claims, and the ability to work under pressure to meet deadlines and client expectations.