Techno Functional Consultant - L1
Requisition ID: 51462
Location: Hyderabad
Company Overview:
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a global leader in technology services and consulting. We deliver transformative digital solutions across consulting, design, engineering, and operations, helping clients realize their boldest ambitions. With 230,000+ employees across 65 countries, we are committed to creating future-ready businesses and thriving communities. Learn more at www.wipro.com.
Role Purpose:
To deliver client solutions by bridging technology and business needs through techno-functional expertise and implementation.
Key Responsibilities:
1. Solution Delivery & Implementation:
Lead end-to-end processes for new business implementation projects from requirement management to deployment.
Analyze change feasibility, provide optimal client solutions with clear timelines.
Offer techno-functional support for new implementations; contribute to system development from scratch.
Assist solutioning team with architecture, coding, testing, and deployment.
Translate business processes and functional designs into ERP solutions.
Customize, extend, or integrate ERP systems using coding and testing.
Resolve daily technical queries; provide product support and maintenance.
Develop and deploy automation tools to optimize business processes.
Serve as a liaison between technical and functional aspects of the project.
Support both on-site managers and off-site teams with project updates.
2. Competency Building & Skill Upgradation:
Complete internal Wipro certifications and exams.
Attend domain-specific trainings and seminars.
Contribute knowledge through articles, papers, and case studies on internal platforms.
Performance Metrics:
|
Performance Parameter |
Measure |
|---|---|
|
Contribution to Customer Projects |
SLA adherence, ticket resolution, ETA, CSAT, zero customer escalations |
|
Automation |
Process optimization, reduction in steps or ticket volumes |
|
Skill Upgradation |
Number of certifications, trainings, and published materials per quarter |
Wipro is an equal opportunity employer that values diversity and inclusion. We welcome applications from individuals with disabilities and are committed to providing reasonable accommodations throughout the hiring process.
To report suspicious job offers or unethical hiring practices, contact:
📧 helpdesk.recruitment@wipro.com (for scam-related queries only)
📧 ombuds.person@wipro.com (for ethical concerns)
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