Study Support Coordinator – Clinical Trials
Employer: ACM
Location: Mumbai, Maharashtra, India (On-site)
Job Category: Clinical Research / Consultant
Employment Type: Full-Time
Work Schedule: Monday – Friday, 40 hours/week
Posted: 3 Days Ago
Job ID: REQ_227326
ACM is seeking a highly motivated Study Support Coordinator to join our Clinical Trials Study Management Team in Mumbai. The ideal candidate will support Project Managers, Clinical Trial Administrators, Clinical Research Associates, Project Setup Coordinators, and Logistics teams from study initiation to close-out. This role ensures high-quality, timely delivery across all ongoing studies, providing exceptional service with a client-focused approach and attention to precision.
As part of the Study Management Team, you will play a crucial role in maintaining operational excellence, supporting cross-functional teams, and ensuring compliance with regulatory standards.
Participate actively in Clinical Trial Study Management meetings and task forces.
Maintain positive and collaborative relationships with internal teams and external stakeholders.
Manage LIMS data entry including results, sample registration, and quality control checks.
Track reference laboratory/3PL results and ensure timely data entry into LIMS.
Communicate laboratory results effectively to relevant staff for authorization.
Support execution of study-specific validations and test case completion.
Assist Clinical Trial Research Associates with data queries, cleaning, and workflow management.
Document and participate in quality audits and regulatory inspections in alignment with departmental policies.
Apply knowledge of regional regulatory requirements, GCP, GDP, ICH, and other clinical trial standards.
Support departmental leadership in office operations, team alignment, and business objectives.
Contribute to process improvement initiatives, cost optimization, and operational efficiency.
Participate in continuous professional development through training, certifications, and self-learning.
Perform other tasks as assigned to support study management operations.
Education: Graduate degree in Biochemistry, Microbiology, Chemistry, Biotechnology, or related scientific field.
Experience:
Minimum 1 year of experience in healthcare, clinical research, or central laboratory operations.
Familiarity with LIMS, relational databases, and reporting tools preferred.
Strong verbal and written communication skills.
Ability to multi-task, prioritize workload, and work effectively in a fast-paced, team-oriented environment.
Customer service orientation, critical thinking, and problem-solving skills.
Preferred Qualifications:
Master’s degree in relevant scientific discipline.
Direct experience in central laboratory or clinical trial operations.
Sedentary work: Exerting up to 10 pounds of force occasionally; primarily involves sitting with occasional walking or standing.
Be part of a dynamic Clinical Trials team delivering high-quality healthcare research.
Opportunity to develop expertise in clinical study operations and central laboratory functions.
Exposure to regulatory standards, global clinical trial practices, and process improvement initiatives.
Collaborative work culture focused on growth, innovation, and professional development.
ACM is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law.
Apply now to join ACM and contribute to the advancement of global clinical research initiatives from our Mumbai office.
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South Yarra |United Kingdom :
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Canada |Quebec :
Montreal |Brussels :
Brussels |Antwerp :
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Zaventem |South America :
Peru | Argentina |Brazil :
Brazil | Sao paulo |Attica :
Koropi | Athens |Greece :
Greece |North Island :
Auckland |New Zealand :
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Vienna |Catalonia :
Barcelona |Madrid :
Madrid |Cebu Province :
Cebu City |Philippines :
Manila |Croatia :
Croatia |Zagreb :
Zagreb |Estonia :
Tartu | Estonia |Harju County (Maakond) :
Tallinn |Hà Nội :
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Ho Chi Minh City |Italy :
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Kuala Lumpur |Kyiv Oblast :
Kyiv |Lima Region :
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Paris | Lyon |South Africa :
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