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    Sr Employee Relations Specialist

    Syneos Health
    7-9 years
    Not Disclosed
    India
    10 Nov. 29, 2024
    Job Description
    Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Senior Employee Relations Specialist

    Location: Syneos Health, Global

    About Syneos Health

    Syneos Health is a fully integrated global biopharmaceutical solutions organization. We accelerate customer success by translating clinical, medical, and commercial insights into outcomes that address the complexities of modern markets. Our diverse and talented workforce is central to this mission. With over 29,000 employees across 110 countries, we are committed to fostering a workplace where everyone feels valued and heard.

    "Work Here Matters Everywhere."

    Why Syneos Health?

    We prioritize career development, training, and mentorship. Our Total Self culture promotes authenticity, ensuring that every team member feels supported and empowered. Syneos Health is dedicated to building an inclusive environment where diverse perspectives thrive.

    Role Overview

    The Senior Employee Relations Specialist will provide expert support to managers and team members, addressing workplace issues and promoting a positive employee experience. This role will focus on advising, investigating, and resolving employee relations concerns, while ensuring compliance with company policies and applicable laws.

    Key Responsibilities

    • Employee Relations Case Management:

      • Handle inquiries and cases, conduct investigations, and resolve issues in a timely and effective manner.
      • Collaborate with stakeholders, including legal teams, to manage complex cases and escalate when necessary.
      • Advise managers on appropriate personnel actions based on company policies, labor laws, and investigation findings.

    • Corrective Actions & Performance Improvement Plans:

      • Assist in preparing corrective action documents and performance improvement plans.
      • Guide managers through the process, ensuring clear communication with employees.

    • Compliance & Policy Adherence:

      • Stay updated on local labor laws and maintain knowledge of compliance requirements.
      • Ensure workplace is free from discrimination and harassment.
      • Promote adherence to company policies and procedures and provide guidance on legal implications.

    • Training & Knowledge Sharing:

      • Share insights on employee relations with managers and team members.
      • Contribute to the development of training programs that enhance employee relations processes.

    • Communication & Reporting:

      • Communicate effectively with various stakeholders, providing clear, empathetic responses to concerns.
      • Prepare reports, presentations, and written communication on employee relations cases and trends.

    • Data Analysis & Improvement Initiatives:

      • Analyze data to identify trends, issues, and areas for improvement in employee relations practices.
      • Proactively recommend solutions to enhance the overall employee experience.

    Qualifications

    Education & Experience:

    • Bachelor’s Degree in Human Resources or a related field.
    • 7 to 9 years of experience in HR, with 2-3 years focused on Employee Relations.
    • PHR or SPHR certification preferred; Master’s Degree in HR a plus.
    • Experience in virtual employee relations support across multiple locations is a plus.

    Skills & Competencies:

    • Strong knowledge of labor laws and compliance regulations.
    • Experience in investigating and resolving employee relations issues, including advising management and providing actionable recommendations.
    • Proficiency with HRIS systems (Workday preferred) and ticketing tools.
    • Excellent communication skills, both verbal and written.
    • Strong problem-solving skills with the ability to diagnose complex issues and recommend practical solutions.
    • Ability to work independently, prioritize multiple tasks, and manage time effectively.

    Additional Skills:

    • Proficiency in Microsoft Word, Excel, and PowerPoint.
    • Willingness to travel up to 15% for business purposes.

    Why Work with Us?

    • Career Development: Accelerate your growth in a globally recognized biopharma company.
    • Inclusive Environment: Be part of a diverse team where your contributions are valued.
    • Impactful Work: Help create a workplace where employees thrive and feel supported.

    Apply Now to join our team and make a meaningful impact on the employee experience at Syneos Health.

    Syneos Health is committed to building a diverse and inclusive workplace. If you’re unsure whether you meet all the requirements, we still encourage you to apply, as we value transferable skills.

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