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Manager - Safety & Pv (Icsr)

Syneos Health
5+ years
₹10–16 LPA
Gurgaon, Gurugram, India
15 Aug. 4, 2026
Job Description
Job Type: Full Time, Hybrid, Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: ICH guidelines, ICSR Case Processing, Labelling Assessment, MedDRA Coding, mRS and EQ-5D-5L, Triage of ICSRs, WHO DD Coding

Manager - Safety & PV (ICSR)

Company: Syneos Health
Location: Gurgaon, India
Job ID: 25110716
Updated: July 28, 2026
Work Area: Safety & Pharmacovigilance
Role Type: Manager – ICSR Operations


About Syneos Health

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization focused on accelerating customer success across the drug development and commercialization continuum.

The company combines expertise in:

  • Clinical development

  • Medical affairs

  • Commercial solutions

  • Pharmacovigilance services

Syneos Health operates globally with teams working together to support healthcare innovation.


Job Summary

The Manager - Safety & PV (ICSR) is responsible for:

  • Leading Safety & Pharmacovigilance operations

  • Managing ICSR-related activities

  • Driving quality and compliance

  • Managing safety project delivery

  • Leading and developing safety teams

  • Ensuring adherence to global PV regulations and client requirements


Key Responsibilities

People Management & Team Leadership

  • Manage team operations including:

    • Hiring

    • Employee transfers

    • Resource utilization

    • Training

    • Professional development

    • Performance evaluations

    • Timesheet approvals

    • Employee counseling

  • Provide guidance on:

    • Administrative processes

    • Technical issues

    • Work prioritization

  • Assign project work and monitor workload distribution.

  • Provide direction aligned with organizational goals and company objectives.

  • Mentor Safety team members and support career development.


Project & Safety Operations Management

  • Manage projects where Safety & Pharmacovigilance are primary services.

  • Monitor quality and efficiency of safety teams against:

    • Contract scope

    • Safety Management Plans

    • Project objectives

  • Review study budgets and expenses.

  • Ensure contractual and financial commitments are fulfilled.

  • Coordinate:

    • Customer invoicing

    • Project timecards

    • Financial tracking

  • Provide sponsors with:

    • Project updates

    • Status reports

    • Safety deliverables


Safety Department Management

Support department-level activities including:

  • Development, review, and approval of Safety SOPs.

  • Review and execution of:

    • Safety Management Plans

    • Safety Reporting Plans

  • Evaluate processes and recommend improvements.

  • Drive efficiency and process optimization.

  • Support business development activities when required.

  • Represent Safety & Pharmacovigilance in:

    • Internal meetings

    • Client meetings

    • Project discussions


Clinical & Regulatory Responsibilities

  • Review and approve Safety sections of project proposals.

  • Participate in bid defense meetings.

  • Review clinical safety sections of:

    • Study protocols

    • Case Report Forms (CRFs)

    • Serious Adverse Event documentation

  • Approve project budget projections.

  • Ensure compliance with:

    • SOPs

    • Work Instructions (WIs)

    • Global drug/biologic/device regulations

    • GCP requirements

    • ICH guidelines

    • GVP modules

    • Study plans


Training & Quality Management

  • Identify training requirements.

  • Develop and deliver training programs for:

    • Safety teams

    • Other Syneos departments

  • Manage resource requirements and escalate issues when required.

  • Participate in:

    • Audits

    • Regulatory inspections

    • Quality investigations

  • Support implementation of:

    • Corrective and Preventive Actions (CAPA)

  • Maintain inspection readiness.


Required Qualifications & Experience

Experience Requirements

  • Minimum 10+ years of Pharmacovigilance experience

  • Minimum 5+ years of People Management experience

  • Clinical Research Organization (CRO) experience preferred

  • Experience managing therapeutic-area safety projects preferred


Educational Qualification

Required:

  • BA/BS degree in:

    • Biological sciences

    • Natural sciences

    • Healthcare-related disciplines

OR

  • Nursing degree

  • Equivalent combination of education and experience


Technical Skills

Preferred experience with:

  • ARGUS Safety Database

  • ARISg Safety Database

  • Advanced Microsoft Excel skills

  • SQL knowledge (good to have)

  • Power BI knowledge (good to have)


Software Skills

Proficiency in:

  • Microsoft Word

  • Microsoft Excel

  • Microsoft PowerPoint

  • Visio

  • Outlook

  • TeamShare / document management platforms

  • Internet-based systems


Leadership & Behavioral Skills

Strong ability to:

  • Lead and motivate teams

  • Manage multiple priorities

  • Make effective decisions

  • Work independently and in a matrix environment

  • Adapt to changing business needs

  • Build client and team relationships

  • Communicate effectively with stakeholders

  • Deliver high-quality work under deadlines


About Syneos Health

Syneos Health has supported:

  • 94% of Novel FDA Approved Drugs

  • 95% of EMA Authorized Products

  • 200+ studies across 73,000 sites

  • 675,000+ clinical trial patients

The company emphasizes:

  • Career development

  • Technical training

  • Employee recognition

  • Inclusive workplace culture

  • Global collaboration


Application Details

Position: Manager - Safety & PV (ICSR)
Location: Gurgaon, India
Experience Required: 10+ years PV experience | 5+ years people management
Preferred Skills: ARGUS / ARISg, Excel, SQL, Power BI

Apply through the Syneos Health careers portal.