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Site And Patient Specialist

Merck Kgaa
Merck KGaA
3+ years
Not Disclosed
Bangalore, India
10 March 10, 2026
Job Description
Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Site and Patient Specialist
Company: Philips
Location: Bangalore, Karnataka, India
Category: Healthcare / Clinical Research
Employment Type: Full-time
Job ID: 296625


Role Overview

The Global Site & Patient Solutions Specialist ensures smooth operations at clinical trial sites and supports patient engagement. The role drives site logistics, documentation management, and site payment operations while maintaining adherence to GCP and regulatory guidelines. This position is ideal for candidates with prior clinical trial or healthcare operations experience.


Key Responsibilities

Study Support:

  • Coordinate site logistics (supplies, equipment, documents).

  • Prepare and deliver study and patient recruitment materials.

  • Ensure accurate translation of study documents.

  • Provide remote CRA support and follow up on monitoring actions.

Documentation Management:

  • Operational support for Country and Site Trial Master File (TMF).

  • Ensure accurate documentation and regulatory compliance.

Site Payments & Operations:

  • Manage and verify site invoice requests against contracts.

  • Process payments for sites, EC/IRB, and study start-up fees.

  • Track and report payments to investigators and HCPs.


Qualifications & Experience

  • Education: Any relevant degree in Life Sciences, Healthcare, or related field.

  • Experience: Minimum 3 years in clinical trials, healthcare, pharmacovigilance, or research operations.

  • Knowledge of GCP, ICH guidelines, and global/regional/local clinical research regulations.

  • Strong organizational, time management, and attention-to-detail skills.

  • Proficiency in Microsoft Office and web-based applications.

  • Excellent communication skills in English; additional languages are a plus.


Skills & Competencies

  • Ability to operate in a fast-paced, multicultural, and matrixed environment.

  • Strong organizational and documentation management skills.

  • High-quality standards with attention to detail.

  • Collaborative mindset and effective communication with internal and external stakeholders.


Perks & Culture

  • Exposure to global clinical trials and patient-centric solutions.

  • Inclusive, diverse, and flexible work environment.

  • Opportunities for personal development and career growth.

  • Culture fostering innovation, collaboration, and impact across healthcare and life sciences.