Job Title:
Senior Research Director, Patient Experience – COA Strategy
Location: Remote – Wilmington, North Carolina, USA
Job Type: Full-time
Work Schedule: Standard (Mon-Fri)
Work Setting: Fully remote
Company: Thermo Fisher Scientific (Evidera / PPD Clinical Research Portfolio)
About the Role:
This role is part of Evidera’s Patient-Centered Research (PCR) group, focusing on patient experience and insight research to support product development. The Senior Research Director provides expert leadership in Clinical Outcome Assessment (COA) strategy, maintains a strong presence in the research community, and offers mentorship and oversight to junior scientific staff.
The position contributes to scientific excellence, strategic direction, and financial performance of the PCR organization while maintaining high external visibility through publications and presentations.
Key Responsibilities:
Research Project Delivery:
Develop and maintain individual research portfolio
Ensure high-quality client deliverables and adherence to project budgets
Efficiently manage project team resources
Draft proposals and develop scientific methods to ensure methodological and strategic integrity
Scientific Leadership:
Serve as internal consultation resource and provide senior-level oversight
Oversee quantitative and qualitative analyses; interpret results
Ensure scientific excellence and innovation across the PCR organization
Maintain visibility in the field through publications and presentations
Strategy and Consulting:
Contribute to development of PCR scientific direction and goals
Provide consultation to regulatory bodies and scientific boards
Develop innovative science strategies and collaborative projects
Work across Evidera business units to solve client issues
Support business development and client outreach
Managerial Duties:
Participate in recruitment, particularly for junior personnel
Supervise mid- to high-level scientific staff
Ensure scientific quality of PCR staff through training and benchmarking
Qualifications:
Education:
PhD with 10+ years’ experience OR
MA with 15+ years’ experience in health outcomes and patient-centered research or equivalent
Experience:
Significant recent consulting experience with internal and external clients
Proven track record of delivering scientific outputs and peer-reviewed publications
Strong networking and business development skills
Ability to lead complex, collaborative projects across business units
Technical Skills:
Proficiency in MS Word, PowerPoint, Excel
Familiarity with SAS or similar data analysis software
Skills & Competencies:
Expertise in Clinical Outcome Assessment (COA) strategy
Leadership, mentoring, and project team management
Strategic thinking and innovation in research methodologies
Excellent interpersonal, communication, and client engagement skills
Ability to develop innovative solutions to complex client problems
Culture & Mission:
Thermo Fisher Scientific / Evidera promotes a global, inclusive, and collaborative environment
Core values: Integrity, Intensity, Innovation, Involvement
Mission: Enable customers to make the world healthier, cleaner, and safer
Opportunities for professional growth, visibility in the field, and impact on patient-centered research
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