Job Title: Lead – Quality Assurance
Department: Quality Assurance
Job Location: Chennai, Tamil Nadu, India
Posted On: 14 Feb 2025
Closing Date: 31 May 2025
Grade: 2A
Number of Openings: 1
Designation: LEAD - QUALITY ASSURANCE
Key Responsibilities:
Systems and Technical Knowledge:
Implement CAP (Corrective Action Plans).
Communicate with the team to provide relevant updates or clarifications.
Maintain and document QA plans for respective projects.
Project and Operations Management:
Manage work assignments and QA data validation.
Monitor project-specific QA production.
Conduct orientation for new QAs.
Manage risk and ensure timely updates.
Monitoring and Reporting:
Prepare weekly Quality Progress Reports.
Review and follow up on all feedback emails.
Oversee people management, including leave management and approvals.
Ensure completion of performance appraisals.
Special Projects:
May lead or participate in special projects or client-specific initiatives as directed.
Security Responsibilities:
Ensure completion of compliance awareness training for team members.
Review and update the Risk Register, obtaining necessary approvals.
Ensure compliance with HIPAA and Information Security Management System (ISMS) objectives.
Prevent the sharing of passwords, saving of PHI data, or sending PHI data via email.
Ensure systems are locked when not in use.
Education & Experience:
3-5 years’ experience in handling large teams (30-40 members) in Quality Assurance/Control.
Any graduate/postgraduate.
Lean Six Sigma Certification is preferred.
Required Skills / Abilities:
Excellent communication skills and ability to present to senior leadership.
Strong organizational and time management skills.
Strong interpersonal and supervisory skills.
Ability to multi-task, work under pressure, and meet deadlines.
Ability to collaborate as a team player with multidisciplinary project teams.
Gujarat :
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