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3-5 years
Not Disclosed
10 Feb. 24, 2025
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Lead – Quality Assurance
Department: Quality Assurance
Job Location: Chennai, Tamil Nadu, India
Posted On: 14 Feb 2025
Closing Date: 31 May 2025
Grade: 2A
Number of Openings: 1
Designation: LEAD - QUALITY ASSURANCE


Key Responsibilities:

Systems and Technical Knowledge:

  • Implement CAP (Corrective Action Plans).

  • Communicate with the team to provide relevant updates or clarifications.

  • Maintain and document QA plans for respective projects.

Project and Operations Management:

  • Manage work assignments and QA data validation.

  • Monitor project-specific QA production.

  • Conduct orientation for new QAs.

  • Manage risk and ensure timely updates.

Monitoring and Reporting:

  • Prepare weekly Quality Progress Reports.

  • Review and follow up on all feedback emails.

  • Oversee people management, including leave management and approvals.

  • Ensure completion of performance appraisals.

Special Projects:

  • May lead or participate in special projects or client-specific initiatives as directed.

Security Responsibilities:

  • Ensure completion of compliance awareness training for team members.

  • Review and update the Risk Register, obtaining necessary approvals.

  • Ensure compliance with HIPAA and Information Security Management System (ISMS) objectives.

  • Prevent the sharing of passwords, saving of PHI data, or sending PHI data via email.

  • Ensure systems are locked when not in use.


Education & Experience:

  • 3-5 years’ experience in handling large teams (30-40 members) in Quality Assurance/Control.

  • Any graduate/postgraduate.

  • Lean Six Sigma Certification is preferred.


Required Skills / Abilities:

  • Excellent communication skills and ability to present to senior leadership.

  • Strong organizational and time management skills.

  • Strong interpersonal and supervisory skills.

  • Ability to multi-task, work under pressure, and meet deadlines.

  • Ability to collaborate as a team player with multidisciplinary project teams.