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Safety Systems Specialist

Fortrea
Fortrea
2+ years
Not Disclosed
Bangalore, India
10 May 18, 2026
Job Description
Job Type: Full Time Hybrid Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, mRS and EQ-5D-5L., Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Safety Systems Specialist (Pharmacovigilance Systems)

Location: Bangalore, India
Employment Type: Full-Time (Hybrid)
Job ID: 261413


Job Overview

The Safety Systems Specialist supports the implementation, configuration, maintenance, and migration of pharmacovigilance (PV) safety systems. The role ensures high-quality system operations and supports both internal and external clients in accordance with regulatory requirements and company SOPs.

This position plays a key role in ensuring safety systems are properly configured, validated, and maintained to support global drug safety operations.


Key Responsibilities

Safety Systems Configuration & Maintenance

  • Support implementation, configuration, and ongoing maintenance of safety databases and PV systems

  • Document system configurations and manage updates based on evolving requirements

  • Ensure compliance with validated system standards and regulatory expectations


Reporting & Data Management

  • Develop standard and ad hoc safety reports from PV systems

  • Perform data extraction for regulatory deliverables such as:

    • PSURs (Periodic Safety Update Reports)

    • DSURs (Development Safety Update Reports)

    • 6-month safety listings

  • Support safety data reconciliation and reporting activities


System Support & Operations

  • Provide technical and functional support to end users and stakeholders

  • Handle ticket management, issue resolution, and escalation of system-related problems

  • Monitor system mailboxes for failures and ensure timely resolution

  • Respond to user queries and provide operational support


System Migration & Validation

  • Participate in system migration activities and related documentation

  • Perform User Acceptance Testing (UAT) and document results

  • Support system integration activities across PV platforms

  • Ensure proper validation and compliance of safety systems


Training & Change Management

  • Support training of end users and internal team members on safety systems

  • Assist with change management activities related to system updates

  • Provide peer support and knowledge sharing within the team


Compliance & Quality

  • Ensure adherence to SOPs, regulatory guidelines, and pharmacovigilance standards

  • Maintain high-quality execution of all assigned tasks

  • Stay updated on evolving PV regulations and system requirements


Qualifications

  • Degree in Life Sciences or IT/Computer Science preferred

  • Equivalent experience may be considered in lieu of a formal degree

  • Minimum 2+ years of experience working with drug safety systems (e.g., Argus, ARISg, Veeva Safety, or similar platforms)


Required Skills & Competencies

  • Experience in system support or operations roles

  • Strong attention to detail and accuracy

  • Good understanding of pharmacovigilance systems and workflows

  • Proficiency in Microsoft Office tools

  • Strong communication skills (written and verbal)

  • Ability to manage multiple tasks and priorities

  • Logical thinking and problem-solving ability

  • Ability to work effectively in a team environment


Preferred Skills

  • Experience with SQL or basic database querying

  • Exposure to clinical or pharmacovigilance systems environment

  • Experience with ticketing/support tools (e.g., ServiceNow or similar)

  • Understanding of system integration concepts


Work Environment

  • Office-based or remote/hybrid working environment

  • Requires strong focus on detail and sustained system-based work

  • May involve handling multiple requests and system issues simultaneously


Role Summary

This role is critical in ensuring the stability, accuracy, and compliance of pharmacovigilance safety systems. It combines technical system support, regulatory awareness, and operational execution to enable efficient global drug safety processes.