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Safety Systems Manager, Argus Sme

Fortrea
8+ years
INR 22 LPA – 32 LPA
Pune, India
1 June 17, 2026
Job Description
Job Type: Full Time Education: M.Pharm/B.Pharm or M.Sc. Skills: CPC Certified, CPT, Data Analysis, Document Management, Life Science, Regulatory Compliance, Waterfall Model, GCP guidelines, HCPCS Level II, ICD-10-CM, ICD-10 CM Codes, CPT-Codes, HCPCS Codes

Safety Systems Manager, Argus SME

Location: Pune
Employment Type: Full Time


Job Overview

The Safety Systems Manager, Argus SME is responsible for supporting and leading safety system implementation, configuration, migration, maintenance, and operational activities. The role serves as the subject matter expert for Pharmacovigilance (PV) systems, particularly Argus and related safety platforms, providing strategic, technical, and operational leadership while ensuring compliance, quality, and business efficiency.

This position combines technical expertise, people management, project management, vendor management, and stakeholder engagement responsibilities across global pharmacovigilance and safety operations.


Summary of Responsibilities

Safety Systems Management

  • Serve as the Subject Matter Expert (SME) for safety systems including Argus, ARISg, Veeva, and related pharmacovigilance platforms.

  • Support safety system implementation, configuration, maintenance, upgrades, and migration activities.

  • Develop and execute safety system strategies aligned with business objectives and regulatory requirements.

  • Conduct technical impact assessments and evaluate proposed system changes.

  • Support system compliance management, periodic evaluations, and enterprise architecture reviews.

  • Monitor system performance and resolve system-related issues promptly.

  • Manage system mailbox queries and user support requests.

  • Maintain operational and technical support for critical safety systems.

Business Analysis & Stakeholder Management

  • Collaborate with business stakeholders to gather and document user requirements.

  • Ensure successful delivery of system enhancements and business requirements.

  • Provide guidance on safety system reporting capabilities, including advanced reporting conditions and Standard MedDRA Queries (SMQs).

  • Manage stakeholder expectations and maintain strong client relationships.

  • Coordinate vendor activities and monitor service delivery against contractual obligations.

  • Support client communications and project governance activities.

Data Migration & Release Management

  • Lead and support safety system migration projects and associated documentation.

  • Participate in data migration planning, execution, validation, and reconciliation activities.

  • Manage end-to-end release management processes for safety systems.

  • Support change management initiatives associated with system upgrades and releases.

  • Ensure smooth deployment of system enhancements and new functionality.

Training & User Support

  • Develop and support system-specific training programs and materials.

  • Train internal teams and end-users on technical and functional aspects of safety systems.

  • Provide ongoing guidance and troubleshooting support.

  • Collaborate with training teams to improve user adoption and system utilization.

Quality, Compliance & Validation

  • Ensure compliance with applicable pharmacovigilance regulations and company procedures.

  • Support Computer System Validation (CSV), User Acceptance Testing (UAT), and associated documentation.

  • Update and maintain departmental SOPs, work instructions, and operational guidelines.

  • Identify opportunities to improve quality, compliance, and operational efficiency.

  • Support audits, inspections, and regulatory reviews.

  • Ensure validated system compliance throughout the system lifecycle.

Project & Resource Management

  • Lead complex safety system projects including global and multi-study implementations.

  • Manage project timelines, budgets, risks, and deliverables.

  • Monitor project quality and resource utilization.

  • Identify and address project scope changes and resource requirements.

  • Communicate project status effectively to leadership and stakeholders.

  • Manage discretionary expenses within approved budgets.

People Management & Leadership

  • Manage team resources including hiring, onboarding, transfers, contractors, and workforce planning.

  • Conduct performance management and employee development activities.

  • Support staff career growth, mentoring, and succession planning.

  • Provide technical leadership and peer support to team members.

  • Promote collaboration, innovation, and continuous learning within the team.

Continuous Improvement & Innovation

  • Drive improvements in programming methodologies, documentation standards, and operational processes.

  • Share technical expertise through departmental meetings and knowledge-sharing sessions.

  • Stay current with:

    • Pharmacovigilance technologies

    • Safety system best practices

    • Regulatory requirements

    • Industry trends

  • Contribute to departmental growth and strategic initiatives.

  • Perform additional duties as assigned.


Qualifications (Minimum Required)

  • Bachelor's Degree in:

    • Life Sciences

    • Information Technology

    • Computer Science

    • Related Scientific or Technical Discipline

  • Equivalent experience may be considered in lieu of formal educational qualifications.

  • Experience working with validated systems and document management platforms.

  • Strong knowledge of:

    • Microsoft Office Applications

    • System Integration Concepts

    • Change Management Practices

Required Skills

  • Argus Safety System Expertise

  • Change Management

  • Customer Relationship Management (CRM)

  • Vendor Management

  • People Management

  • Stakeholder Management

  • System Operations Support


Experience (Minimum Required)

  • Minimum 8 years of experience working with drug safety systems such as:

    • Oracle Argus Safety

    • ARISg

    • Veeva Safety

  • Experience supporting:

    • Pharmacovigilance Operations

    • Safety System Administration

    • System Implementations

    • Data Migrations

    • System Validations

  • Strong project management experience.

  • Experience managing technical and operational teams.

  • Strong analytical and problem-solving skills.

  • Excellent verbal and written communication skills.

  • Strong attention to detail and quality standards.

  • Ability to manage multiple priorities and projects simultaneously.

  • Experience supporting global clients and stakeholders.


Preferred Qualifications

  • Clinical research or clinical systems background.

  • Knowledge of SQL programming and database concepts.

  • Experience with:

    • Computer System Validation (CSV)

    • User Acceptance Testing (UAT)

    • Enterprise Safety System Architecture

    • Regulatory Submission Support

  • Advanced reporting and data analytics experience.