RN Combination Clinical Care Manager – Field Based (Queens, NY) | UnitedHealthcare
Job Category: Medical & Clinical Operations
Location: Queens, New York, United States (Hybrid / Remote Considered)
Requisition Number: 2324198
About UnitedHealthcare
UnitedHealthcare is committed to transforming the healthcare experience through innovation, community-focused care delivery and improved access to essential services. As one of the largest health organizations in the nation, UnitedHealthcare works to eliminate barriers to quality care and build healthier, more equitable communities.
This role supports an integrated care model, ensuring that members receive personalized, coordinated care across the continuum. The RN Clinical Care Manager acts as a primary advocate for members, ensuring that their clinical, social and community-based needs are met effectively.
A $7,500 sign-on bonus is available for external applicants.
Position Overview
The RN Combination Clinical Care Manager is responsible for assessing, coordinating and managing care for Medicaid members with complex medical and social needs. This field-based hybrid role requires regular travel within Queens, New York. When not traveling, the RN will work from home.
Candidates must reside in New York State.
Key Responsibilities
Conduct comprehensive assessments, including the New York State UAS assessment, in member homes at least twice annually or as required.
Develop personalized care plans focused on achieving the most appropriate and least restrictive level of care.
Coordinate referrals for community, financial, psychosocial and state-supported services.
Serve as the primary point of contact for members throughout their care continuum.
Ensure timely communication with providers, interdisciplinary teams and care partners to maintain quality, coordinated care.
Advocate for patient needs and preferences to ensure support from the care team.
Maintain accurate documentation in electronic charting systems.
Participate in ongoing training, quality activities and performance improvement initiatives.
Required Experience and Qualifications
Active, unrestricted Registered Nurse (RN) license in the state of New York.
Minimum 2 years of clinical experience in a healthcare setting.
Minimum 1 year of community-based case management experience working with populations requiring complex care.
Experience in long-term care, home health, hospice, assisted living or public health.
Proficiency in Microsoft Word, Excel and Outlook.
New York State ID (or ability to obtain before hiring).
Residency in New York State.
Ability to travel throughout the assigned region to visit members in homes, hospitals, community centers or provider offices.
Preferred Qualifications
Behavioral health or other clinical specialty degree.
Experience with UAS-NY.
Familiarity with electronic medical documentation systems.
Background in managing medically or behaviorally complex populations.
Prior field-based work experience.
Experience arranging community-based support services.
All remote employees must comply with UnitedHealth Group’s Telecommuter Policy.
Compensation and Benefits
Hourly Pay Range: USD 40.00 – 54.00 (based on full-time schedule and experience).
Additional compensation may reflect education, certifications and market conditions.
Eligible employees receive a comprehensive benefits package, incentive programs, equity stock purchase options and 401(k) contributions.
Note: Sign-on bonus is available only to external applicants. Current UnitedHealth Group or UnitedHealthcare employees are not eligible.
Commitment to Equity and Inclusion
UnitedHealth Group is dedicated to delivering equitable care and eliminating health disparities. The organization upholds equal employment opportunity standards and prohibits discrimination on the basis of race, color, religion, age, national origin, gender, sexual orientation, gender identity, disability or veteran status.
UnitedHealth Group maintains a drug-free workplace. Candidates must pass a drug test prior to employment.
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