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Recruitment & Retention Solution Strategist (Remote/Us Based)

5+ years
Not Disclosed
10 Oct. 10, 2025
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title:

Recruitment & Retention Solution Strategist (Remote / US-Based)

Location:

USA – Remote (Puerto Rico-based)

Job ID:

25000162


Company Overview:

Syneos Health® is a fully integrated biopharmaceutical solutions organization focused on accelerating customer success by translating clinical, medical affairs, and commercial insights into actionable outcomes.

Highlights:

  • Patient- and client-centric clinical development model

  • Agile, collaborative, and innovative work environment

  • 29,000 employees across 110 countries

  • Inclusive Total Self culture promoting authenticity, diversity, and belonging


Job Summary:

The Recruitment & Retention Solution Strategist develops and implements data-driven strategies to optimize patient recruitment and retention for clinical trials. Acting as a subject matter expert in the pre-award phase, the role collaborates with internal teams and clients to ensure strategies are feasible, timely, and minimize site and patient burden.


Key Responsibilities:

  • Design customized patient recruitment and retention strategies aligned with study goals and client expectations

  • Assess study-specific factors including target populations, protocol complexity, site feasibility, and geographic reach

  • Collaborate with internal teams and business development to create competitive RFP responses

  • Initiate Patient Recruitment Plans (PRPs), documenting potential risks and mitigation strategies

  • Partner with cross-functional experts (feasibility, operations, data science) to integrate real-world data and predictive analytics

  • Present and defend strategies during pre-award discussions and bid defense meetings

  • Represent R&R in strategic sponsor discussions, ensuring alignment with client goals and industry standards

  • Track proposal outcomes, analyze performance data, and refine strategies continuously

  • Contribute to best practices, case studies, and lessons learned in R&R solutioning

  • Stay updated on global regulatory requirements, cultural considerations, and patient engagement trends


Qualifications:

  • Graduate degree preferred

  • Minimum 5 years’ experience in patient recruitment and retention strategy development, clinical trial feasibility, or related areas

  • Experience designing and implementing recruitment strategies across multiple clinical trial phases

  • Proven collaboration with operational, medical, business development, site feasibility, and vendor stakeholders

  • Experience managing site-level recruitment activities, including patient scheduling, data collection, and site initiation

  • Strong understanding of clinical trial protocols and recruitment feasibility factors

  • Experience presenting strategies to sponsors or clients in bid defense settings

  • Background in complex therapeutic areas (rare diseases, pediatrics, geriatrics, terminal illness)

  • Ability to manage multiple concurrent projects under tight deadlines

  • Skilled in evaluating recruitment and retention data to optimize strategies

  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

  • Professional organization membership related to clinical research preferred


Core Competencies:

  • Leadership, communication, and analytical skills

  • Strong organizational and presentation abilities to lead matrix teams

  • Entrepreneurial mindset focused on innovation and problem-solving

  • Ability to balance financial, operational, and client-driven priorities with integrity

  • Strategic thinker with hands-on experience executing recruitment and retention initiatives


Impact & Contribution:

  • Supports timely patient enrollment and site engagement for clinical trials

  • Collaborates with Business Development, Proposals, and Internal Account Directors

  • Enhances patient access to clinical research through data-driven strategies


Additional Information:

  • Syneos Health has contributed to 94% of Novel FDA Approved Drugs and 95% of EMA Authorized Products over the past 5 years

  • Participated in 200+ studies across 73,000 sites and 675,000+ trial patients

  • Tasks and responsibilities are not exhaustive; additional duties may be assigned at company discretion

  • Nothing in this description constitutes an employment contract


Summary:

The Solution Strategist is responsible for developing innovative and data-driven patient recruitment and retention strategies during the pre-award phase. Collaborates closely with internal and external stakeholders to create competitive, feasible solutions aligned with study protocols, geographic considerations, and patient engagement methods.