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Clinical Ops Analyst (Power Bi Focused)

Syneos Health
Syneos Health
2+ years
Not Disclosed
Hyderabad, Remote, India, India
10 May 6, 2026
Job Description
Job Type: Full Time Hybrid Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, mRS and EQ-5D-5L., Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Clinical Ops Analyst (Power BI Focused)

Company: Syneos Health
Location: Hyderabad, India
Job ID: 25108176


Role Overview

The Clinical Ops Analyst supports clinical business operations through reporting, data analysis, dashboard development, and user support. The role is heavily focused on Power BI-based reporting and clinical data visualization, with responsibility for ensuring accurate, timely, and reliable operational insights for clinical teams.


Key Responsibilities

1. Reporting & Dashboard Development

  • Develop and maintain Power BI dashboards for clinical operations

  • Use DAX, measures, and data modeling for reporting logic

  • Create and enhance visual reports based on business needs

  • Update dashboards based on stakeholder feedback or enhancement requests


2. Data Analysis & Operations Support

  • Analyze clinical operational data and generate insights

  • Support ad-hoc reporting and metric requests

  • Assist in identifying data trends, gaps, and inconsistencies

  • Maintain a strong understanding of underlying clinical data structures


3. User Support & Issue Resolution

  • Respond to user support tickets and Service Desk requests

  • Investigate and resolve data discrepancies and reporting issues

  • Escalate complex technical problems when needed

  • Maintain clear communication with users until issue resolution


4. Clinical Systems & Project Support

  • Support clinical reporting systems and related tools

  • Participate in system or reporting change management activities

  • Assist in testing and validation of reporting solutions

  • Collaborate on requirement gathering and solution design


5. Stakeholder Communication

  • Work with cross-functional clinical teams and business users

  • Provide timely updates on requests and issue resolution

  • Attend meetings and track action items to completion

  • Communicate technical insights in a clear, user-friendly manner


6. Training & Documentation

  • Support user training initiatives

  • Develop and maintain training and reference materials

  • Ensure users understand reporting tools and dashboards


Required Skills & Qualifications

Technical Skills

  • 2+ years of Power BI experience

  • Strong knowledge of:

    • DAX (Data Analysis Expressions)

    • Measures and calculated columns

    • Dashboard development

  • Proficiency in Excel and basic querying skills

  • Experience with reporting tools in a data-driven environment


Preferred Skills

  • Exposure to Power Platform tools

  • Experience in clinical or life sciences reporting environments

  • Basic understanding of data systems used in clinical operations


Soft Skills

  • Strong communication skills

  • Self-driven and independent learner

  • Good problem-solving and analytical thinking

  • Ability to manage multiple reporting requests

  • Customer-focused mindset


Work Requirements

  • Location preference: Hyderabad, India

  • Minimal travel (up to 10%)

  • Ability to work independently and manage priorities


Role Summary

This position focuses on:

  • Building Power BI dashboards for clinical operations

  • Supporting reporting systems and users

  • Delivering data insights for clinical decision-making

  • Ensuring accurate and timely clinical reporting


Key Tools & Technologies

  • Power BI

  • DAX

  • Excel

  • Clinical reporting systems


Overall Position Level

  • Mid-level analytics / clinical operations reporting role

  • Strong focus on BI development and support rather than pure programming or clinical execution