Job Title: CTSM Team Leader
Location: India
Department: Clinical Science and Operations (CSO)
Reports To: CSO Study Management Head (India) and functionally to Clinical Trial Support Head
About the Role
The CTSM Team Leader plays a pivotal role in supporting clinical study leadership to successfully execute and deliver clinical studies. This role oversees and supports a team of Clinical Trial Support Managers (CTSMs), ensuring deliverables are met while fostering team development, motivation, and performance.
Key Responsibilities
Team Leadership & Management
Oversee, mentor, and support a team of CTSMs assigned to studies.
Provide direct line management, including training, coaching, performance management, and career development.
Create and manage individual performance and development plans.
Conduct regular performance reviews and goal-setting sessions.
Foster a positive team culture, encouraging open communication, collaboration, and recognition.
Guide CTSMs in resolving escalations and problem-solving.
Training & Development
Organize and facilitate training sessions for CTSMs.
Develop documentation for onboarding, training, and processes.
Lead recruitment and hiring of new team members.
Project Oversight & Support
Maintain high-level understanding of projects and priorities within the team.
Ensure adequate resource planning and support for studies to meet timelines and milestones.
Promote synergy and consistency in processes and tasks among CTSMs.
Implement best practices, share lessons learned, and support process improvement initiatives.
Collaboration & Communication
Collaborate closely with other CTSM Team Leaders, Clinical Trial Support Leads (CTSLs), and the Clinical Trial Support Head (CTSH).
Occasionally interact with study teams or other members of Clinical Science and Operations.
Organize, lead, and participate in meetings with CTSMs, CTSLs, and CTSH.
About You
Education & Experience
Bachelor’s degree (advanced degree preferred; scientific discipline preferred).
Minimum 2 years of experience in clinical operations and clinical study management.
Knowledge & Skills
Basic knowledge of clinical development, GCP & ICH guidelines, and regulations (FDA, EMA).
Familiarity with SOPs/QDs.
Strong collaboration and negotiation skills across cross-functional teams and external partners.
Proactive problem-solving with the ability to anticipate and mitigate issues.
Adaptability to new environments, digital tools, and processes.
Strong organizational skills with ability to prioritize and meet deadlines.
Ability to work autonomously.
Excellent written and verbal communication skills in English, with capability to lead international meetings and draft professional documents.
Why Join Us?
At Sanofi, we believe better is out there—better science, better outcomes, better solutions. Progress happens because of people like you—driven, collaborative, and committed to making extraordinary things possible.
We are committed to Diversity, Equity, and Inclusion (DE&I), ensuring equal opportunities for all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
🌍 Watch our ALL IN video and explore our DE&I initiatives at sanofi.com.
🎥 Discover what it’s like to work with us: One Day at Sanofi.
Pursue Progress. Discover Extraordinary.
Join us to push boundaries, challenge conventions, and deliver smarter solutions that improve lives worldwide.
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