Job Title: Quality Assurance Associate
Location: Gurugram, India (Hybrid Work Model)
Job ID: 25105201
Employment Type: Full-Time
Industry: Clinical Research | Quality Assurance | Pharmaceutical | CRO
Syneos Health is seeking a detail-oriented Quality Assurance Associate to support enterprise-level audit tracking and quality systems management within a global clinical research environment. This hybrid opportunity in Gurugram is ideal for early-career professionals looking to build expertise in GxP compliance, audit coordination, and quality management systems (QMS) within the pharmaceutical and CRO sector.
As a global biopharmaceutical solutions organization, Syneos Health supports drug development programs across 110+ countries, partnering with leading pharmaceutical, biotechnology, and medical device companies.
The Quality Assurance Associate plays a critical support role in maintaining compliance standards by assisting in the coordination, documentation, and tracking of internal audits, customer audits, and regulatory inspections. This position contributes to enterprise quality management system (eQMS) processes and ensures accurate documentation handling aligned with global regulatory standards.
This role is well-suited for candidates seeking careers in Clinical Quality Assurance, GCP Compliance, Regulatory Inspection Support, or Pharmaceutical Quality Systems.
Assist in tracking planned and scheduled audits within the enterprise quality management system (eQMS).
Update and maintain audit calendars and schedules as directed by QA management.
Gather and organize required documentation for audits and regulatory inspections, including:
Training records
Organizational charts
SOP documentation
Quality records
Support auditors during customer audits and regulatory inspections by obtaining follow-up documentation.
Enter and maintain audit-related data within the enterprise QMS.
Maintain, file, archive, and retrieve Quality Assurance (QA) documentation in compliance with company and regulatory requirements.
Ensure documentation accuracy and version control.
Assist in preparing quality-related tools and documentation as required.
Perform assigned quality and compliance-related administrative tasks.
Support cross-functional coordination with stakeholders in clinical research and corporate functions.
Minimal travel may be required (up to 25%).
0–2 years of experience in a healthcare, pharmaceutical, biotechnology, or clinical research environment.
Prior exposure to quality systems, audit coordination, or regulatory compliance is preferred but not mandatory.
Fresh graduates with relevant internships in QA or clinical research may apply.
Bachelor’s degree in Life Sciences, Pharmacy, Biotechnology, Healthcare Management, or a related field.
Equivalent education and relevant experience will be considered.
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
Basic proficiency in SharePoint or document management systems preferred.
Strong organizational and time management skills.
Ability to manage multiple priorities in a dynamic, deadline-driven environment.
Strong written and verbal communication skills.
Cultural sensitivity and ability to work with global stakeholders.
Attention to detail and documentation accuracy.
Ability to follow structured processes and detailed instructions.
Hybrid work model based in Gurugram, India.
Collaborative global environment supporting international clinical programs.
Exposure to regulatory audits and enterprise quality management systems.
Career progression opportunities within Quality Assurance and Compliance functions.
Quality Assurance functions are central to ensuring regulatory compliance in drug development and clinical research. This position provides foundational experience in:
GCP and GxP compliance environments
Regulatory inspection readiness
Enterprise Quality Management Systems (eQMS)
Clinical audit support processes
Professionals in this role gain valuable exposure to pharmaceutical quality operations that can lead to career advancement in QA, Regulatory Affairs, Clinical Compliance, and Quality Systems Management.
Syneos Health is a leading global biopharmaceutical solutions organization that has contributed to 94% of all novel FDA-approved drugs and 95% of EMA-authorized products over the past five years. With more than 29,000 employees worldwide, the organization supports clinical trials across thousands of global research sites.
If you are seeking an entry-level to early-career opportunity in Clinical Quality Assurance, Audit Support, or Pharmaceutical Compliance, this hybrid role in Gurugram offers structured exposure to global quality systems within a leading CRO environment.
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