Job Title: Promotional Review Manager
Date Posted: 9 Sept 2025
Location: NJ, US
Company: Indegene
Work Mode: Hybrid / Onsite
Job Overview:
The Promotional Review Manager serves as the single point of contact for all brand internal and external stakeholders. This operationally focused role ensures smooth content review and approval processes, provides strategic support in launch planning, and drives process improvements while collaborating with multiple stakeholders including Marketing, MLR/RC Committees, and Agencies.
Key Responsibilities:
1. Brand Operational Support:
Provide BAU operational support for content review and approval processes.
Assist with training and onboarding for internal and external stakeholders post-launch.
Circulate best practices, guidance, and policy updates consistently across MLR teams.
Plan launch timelines, label updates, and prioritize critical milestones.
Escalate opportunities for process improvement to Functional Leads.
Conduct audits on RC meetings and escalate findings.
Oversee RC scheduler operations.
Provide GCMA assistance and issue resolution.
Maintain brand stakeholder lists across Marketing, Reviewers, and Agencies.
Act as the “voice of the customer” for Quality Assurance Specialists.
2. Timeline Management & Brand Planning:
Consult with marketing and agencies on launch and label update content planning.
Lead content demand planning and forecasting for assigned brands.
Advise job owners on review & approval process timing and policy guidance.
Attend brand status and planning meetings with Marketing & Agency partners.
3. Promotional Material Process Oversight & Management:
Ensure operational effectiveness and identify process optimization opportunities.
Partner with RC Captain to resolve process-related issues.
Collaborate with Commercial, MLR/RC, and CE teams to ensure efficient review completion.
Communicate best practices and policy/process updates across brand teams.
Ensure adherence to Final Sample FDA submission timelines.
Lead operational processes for label update tactics for assigned brands.
Monitor Content Review & Approval effectiveness and escalate findings.
4. RC Scheduling & Prioritization (Good to Have):
Manage agenda distribution and alignment with RC norms.
Audit RC meetings for efficiency and compliance.
Identify agencies or Material Owners missing submission timelines and recommend remediation.
Manage live RC agendas, ensuring proper time allocation and training adherence.
5. Training & Onboarding Support:
Provide process, policy, and system training for internal and external users.
Serve as day-to-day POC for GCMA assistance and issue resolution.
6. Reporting, Metrics, and Audits:
Generate 15-, 30-, 60-day re-review reports.
Contribute to quarterly metrics reports and process improvement insights.
Support corporate or annual audit processes related to content.
Document content deviations and track compliance.
Run reports for label updates and weekly prioritization planning.
7. Additional Support & Process Improvements:
Complete UAT for US/Canada system enhancements in partnership with CE Team.
Escalate on-the-ground observations and feedback to CE Team.
Identify and escalate process or system improvements.
Facilitate efficient and compliant submissions adhering to standards and policies.
Skills & Qualifications:
Strong operational knowledge of content review and approval processes.
Experience in project/timeline management for pharmaceutical brands.
Excellent communication, interpersonal, and stakeholder management skills.
Ability to handle multiple priorities and escalate issues appropriately.
Familiarity with RC meeting management, GCMA, and FDA submission requirements.
Equal Opportunity:
Indegene is an Equal Employment Opportunity employer committed to Inclusion and Diversity. Employment decisions are based on business requirements, merit, and qualifications, without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, or other protected characteristics.
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