Job Title: Pharmacovigilance Services Associate Manager
Location: Bengaluru, India
Employment Type: Full-time
Experience Required: 10–14 years
Job ID: AIOC-S01615679
Industry: Life Sciences | Pharmacovigilance | Drug Safety
The Pharmadaily.com is featuring an excellent leadership opportunity for an experienced Pharmacovigilance Services Associate Manager to join a global life sciences and healthcare operations environment. This role is ideal for professionals with strong expertise in pharmacovigilance, drug safety surveillance, and ICSR case management, combined with team leadership and stakeholder coordination capabilities.
The position supports global biopharmaceutical clients across safety operations, ensuring compliance with international regulatory requirements while driving operational excellence.
Lead and oversee end-to-end pharmacovigilance case management, including case intake, data entry, MedDRA coding, medical review coordination, submission, and follow-ups for serious and non-serious ICSRs
Manage affiliate mailbox activities, reconciliation of reports, and written follow-ups as per defined SOPs
Ensure accurate and timely ICSR submissions in compliance with global regulatory standards (FDA, EMA, MHRA, PMDA, etc.)
Perform analysis and resolution of moderately complex pharmacovigilance issues, adapting existing processes where required
Monitor team performance, productivity, quality metrics, and compliance adherence
Support strategic objectives set by senior leadership and translate them into operational execution
Collaborate with internal teams, client stakeholders, and cross-functional partners
Provide guidance with minimal supervision on new assignments and evolving client requirements
Manage medium to small-sized teams or workstreams within pharmacovigilance operations
Participate in rotational shifts, as required by business needs
Strong expertise in Pharmacovigilance & Drug Safety Surveillance
In-depth understanding of global safety regulations and reporting timelines
Proven experience in ICSR processing, case reconciliation, and safety databases
Ability to analyze complex problems and develop practical, compliant solutions
Strong stakeholder communication and team leadership skills
Capability to work independently while aligning with broader organizational goals
Qualification: Bachelor of Pharmacy (B.Pharm)
Total Experience: 10–14 years in pharmacovigilance or drug safety operations
Prior experience managing teams or leading pharmacovigilance work efforts is highly preferred
This role plays a critical part in supporting patient safety and regulatory compliance across global markets. It offers exposure to large-scale pharmacovigilance operations, leadership responsibilities, and collaboration with world-class life sciences organizations.
The hiring organization is a global professional services leader with deep expertise across Life Sciences R&D, Clinical Operations, Regulatory Affairs, and Pharmacovigilance. With operations in over 120 countries, it combines technology, scientific expertise, and operational excellence to help healthcare organizations improve patient outcomes worldwide.
The employer is an equal opportunity organization and is committed to creating an inclusive and diverse workplace. All qualified applicants will be considered without regard to race, color, religion, gender, age, disability, or any other protected characteristic.
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