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Payment Support Specialist

1-2 years
Not Disclosed
10 July 30, 2025
Job Description
Job Type: Hybrid Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Job Title:

Payment Support Specialist – Hybrid (Hyderabad, India)


Job Summary:

Syneos Health is hiring a Payment Support Specialist for a hybrid role based in Hyderabad, India. This position supports clinical trial financial operations, including reviewing Clinical Trial Agreements (CTAs), managing payment discrepancies, coordinating with internal stakeholders, and maintaining documentation compliance. Ideal for candidates with 1–2 years of experience in EDC or Data Management, this role offers an excellent entry point into the pharma clinical operations space.


Key Responsibilities:

  • Review Clinical Trial Agreements (CTAs) and amendments to ensure payment accuracy

  • Identify and escalate discrepancies in payment-related documents

  • Participate in meetings and maintain action items for internal/external stakeholders

  • Collaborate with clinical operations, project management, AP/AR, and site contracts teams

  • Maintain effective communication and update leadership and CRAs on site/study status

  • Ensure proper archiving of clinical documentation per regulatory guidelines

  • Support audit preparation and quality assurance processes

  • Work within sponsor systems and applications as per project requirements


Required Skills & Qualifications:

  • 1–2 years of experience in EDC or clinical data management

  • Associate’s degree or equivalent qualification in Life Sciences, Medicine, Pharmacy, or Nursing

  • Knowledge of ICH-GCP and regulatory compliance

  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)

  • Strong organizational and time management skills

  • Excellent interpersonal and written communication skills

  • Ability to work independently and within cross-functional teams

  • Willingness to travel (up to 5% preferred)

  • High proficiency in English


Perks & Benefits:

  • Hybrid work model with office location in Hyderabad

  • Competitive compensation

  • Opportunity to work on global clinical trial projects

  • Professional development through therapeutic area training

  • Inclusion in Syneos Health's global recognition and rewards program

  • Exposure to diverse cross-functional clinical teams


Company Description:

Syneos Health is a global biopharmaceutical solutions organization working with 94% of all FDA-approved drugs in the past 5 years. With a presence in 110 countries, Syneos blends clinical, commercial, and medical expertise to help customers bring innovative therapies to patients faster. The company fosters a Total Self culture promoting diversity, inclusion, and career growth.


Work Mode:

Hybrid – Hyderabad, India


Call-to-Action:

Ready to step into the world of clinical operations and financial coordination? Apply now to become a Payment Support Specialist at Syneos Health and help accelerate life-changing therapies globally. Click the “Apply” button to start your journey today.