Job Title: Patient Education Liaison
Company: Sanofi
Location: Remote, USA (Field-based)
Region: Based in Texas — covering patients across Western & Central U.S.
Job Type: Regular | Full-time | Remote
Posted On: October 11, 2025
Closing Date: November 28, 2025
Salary Range: USD 122,250 – 176,583.33 per year
About Sanofi
Sanofi is a global healthcare innovator committed to transforming the lives of patients with rare diseases, immune challenges, blood disorders, cancers, and neurological conditions.
Our teams — from research to commercialization — collaborate relentlessly to deliver scientific breakthroughs and improve lives.
We chase the miracles of science every day, with one purpose: to improve people’s lives through innovation and compassion.
Position Overview
The Patient Education Liaison (PEL) is a field-based role within Sanofi’s U.S. Rare Diseases Patient Support Services team.
As a trusted patient-facing expert, the PEL provides disease and product education, personalized support, and resources to patients, caregivers, and healthcare professionals across multiple rare disease therapeutic areas.
You will play a vital role in bridging clinical education and patient advocacy, ensuring every patient receives the knowledge and support needed throughout their journey.
This role operates under Sanofi’s “One Team, Common Goals, Single Mission” go-to-market strategy — driving excellence, strategic insight, and collaboration across brands and disease areas.
Key Responsibilities
1. Patient & Family Education
Deliver comprehensive disease and product education to patients, caregivers, and families across multiple rare diseases and brands.
Evaluate each patient’s educational needs and develop personalized action plans to enhance understanding, confidence, and adherence.
Facilitate individual, family, and group education sessions, including collaboration with patient advocacy organizations.
2. Strategic Program Development
Design and execute educational programming strategies that align with patient and account needs.
Ensure that programs address relevant therapeutic areas and product portfolios, optimizing engagement and patient outcomes.
Support launch activities and new product introductions by providing clinical education and insights.
3. Collaboration & Account Partnership
Build strong partnerships with key healthcare professionals — including genetic counselors, nurses, and ancillary staff at treatment centers.
Collaborate cross-functionally with Commercial, Medical, Marketing, and Case Management teams to align patient education with overall business strategy.
Offer patient perspective insights during account planning and team meetings, ensuring patient needs inform decision-making.
4. Healthcare Professional (HCP) Education
Conduct in-depth in-service sessions for infusion centers (home or outpatient settings).
Ensure HCPs understand disease mechanisms, inheritance patterns, and product information prior to patient treatment.
5. Data & Compliance Management
Track and document all educational activities, patient interactions, and insights in the CRM database accurately and promptly.
Analyze data to measure impact (KPIs) and guide future strategy.
Maintain strict compliance with all company, legal, and regulatory standards for information exchange.
6. Continuous Improvement & Expertise
Stay current with medical, genetic, and rare disease research through scientific conferences, workshops, and internal training.
Continuously seek opportunities to innovate and improve patient education programs.
Provide coverage outside assigned territories when needed.
Qualifications
Minimum Requirements
Bachelor’s degree in Health Sciences, Life Sciences, Nursing, or related field.
3–5 years of clinical experience in a related specialty (e.g., genetics, neurology, hematology, nephrology).
Bilingual proficiency (English & Spanish).
Strong verbal and written communication skills to engage both clinical and non-clinical audiences.
Demonstrated success in matrixed environments with a patient-centric approach.
Excellent interpersonal, problem-solving, and empathetic communication abilities.
High business acumen and strategic mindset.
Preferred Qualifications
Master’s degree or other advanced medical/scientific qualification.
Genetic Counseling Certification (CGC) or Registered Nurse (RN) credential preferred.
Experience within biotechnology or pharmaceutical industry.
Familiarity with rare disease specialties such as Genetics, Neurology/Neuromuscular, Renal, or Hematology/Oncology.
Working Conditions
Remote/Field-based role with 50%–75% travel across assigned U.S. regions.
Flexibility to work evenings and weekends to meet patient and business needs.
Eligible for a company car under Sanofi’s Fleet Program (must maintain acceptable driving record).
Why Join Sanofi?
Work with a supportive, forward-thinking global team dedicated to rare disease care.
Explore career growth opportunities through promotions or international roles.
Receive a comprehensive rewards and benefits package, including:
Competitive compensation and performance-based incentives
High-quality healthcare and wellness programs
14 weeks of gender-neutral parental leave
Professional development and continuous learning opportunities
Equal Opportunity Statement
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action Employers.
We are committed to a diverse, inclusive, and equitable workplace, providing fair consideration to all applicants regardless of:
race, color, religion, gender, national origin, sexual orientation, disability, veteran status, age, or any other protected trait.
How to Apply
🔹 Click “Apply Now” on the official Sanofi Careers website.
🔹 Learn more about Sanofi’s Diversity, Equity & Inclusion initiatives at sanofi.com.
Tags
#PatientEducation #RareDiseases #PatientSupport #HealthcareLiaison #MedicalEducation #PharmaJobs #RemoteJobs #Sanofi #GeneticCounseling #PatientAdvocacy
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