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Operations Effectiveness Specialist (Expert Ecosystem)

2-3 years
Not Disclosed
10 April 29, 2025
Job Description
Job Type: Full Time Education: MBA/BBA/B.Com/M.Com Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Operations Effectiveness Specialist (Expert Ecosystem)
Location: Chennai, India
Job Type: Full Time
Job ID: R1465705

Job Description

IQVIA is looking for an Operations Effectiveness Specialist within the Expert Ecosystem team. This role is crucial for supporting operational needs and ensuring consistency across the Medical Affairs global business unit. The position involves managing daily tasks, ensuring smooth operations, and contributing to the overall efficiency of the department.

Key Responsibilities

  • Operational Support: Assist in developing and implementing operational processes and procedures.

  • Administrative Management: Coordinate daily administrative tasks, including scheduling, reporting, and documentation.

  • Project Management: Support project management activities, ensuring timelines and deliverables are met.

  • Collaboration: Work with cross-functional teams to streamline operations and improve efficiency.

  • Record Maintenance: Ensure accurate record-keeping and compliance with company policies and procedures.

  • Reporting: Assist in preparing operational reports and presentations.

  • Training and Onboarding: Support training and onboarding of new team members.

  • Process Improvement: Identify areas for improvement and contribute to the development of solutions.

Minimum Required Education & Experience

  • Education: Bachelor’s degree in Business Administration, Operations Management, or a related field.

  • Experience: 2-3 years of experience in an operational support role, preferably in the life sciences or healthcare industry.

  • Skills:

    • Strong organizational and multitasking abilities.

    • Excellent communication and interpersonal skills.

    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

    • Ability to work independently and in a team environment.

Preferred Qualifications

  • Experience with project management tools and software.

  • Strong analytical and problem-solving skills.

About IQVIA

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence. We connect data, technology, and expertise to accelerate the development and commercialization of innovative medical treatments.


Location: Chennai, India
Worker Type: Full Time

Apply Now

IQVIA is an equal opportunity employer, committed to diversity and inclusion.