Laboratory Utilization Management And Process Improvement Specialist

2+ years

Not Disclosed

Portland

10 Jan. 3, 2025

Job Description

Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Position Title: Operations Analyst – Laboratory & IT Analytics

Location: [Location]

About the Role:
Labcorp seeks an Operations Analyst to utilize commercial analytics tools, particularly Visiun, to drive operational improvements in Legacy Health’s laboratories. This position will be a Subject Matter Expert (SME) in analytics and reporting, identifying opportunities for efficiency improvements while supporting both National Operations leadership and Labcorp Operations leadership at Legacy.

Roles & Responsibilities:

Laboratory Management

Leverage expertise in Medical Laboratory Science and IT to assist customers in generating meaningful reports and data.
Demonstrate thorough understanding of laboratory processes, from pre-analytical to post-analytical phases.
Maintain knowledge of quality metrics, quality control standards, and safety regulations in typical laboratory environments.
Communicate effectively with a range of stakeholders from executive leadership to laboratory technologists.
Interpret scientific papers and apply findings to operational improvements.

Project Management & Customer Experience

Manage multiple priorities and projects, collaborating with stakeholders to understand business needs and translate them into technical requirements.
Facilitate meetings, manage project documentation, and provide updates to stakeholders on project status.
Develop and maintain project plans, deliverables, cost tracking, and issue management for large, complex projects.
Build relationships outside of the project team, including end-users, vendors, and support teams.
Provide ongoing customer retention support and excellent communication.

Information Technology

Quickly learn new computer applications and ensure smooth application operation in large, high-volume organizations.
Support user training and feedback collection for improvement.
Participate in system migration, planning, and "Go-Live" delivery, ensuring smooth execution.
Coordinate with developers and SMEs to design testing scenarios, troubleshoot, and deliver high-quality solutions.
Present system demos to business units and support user teams.
Ensure compliance with HIPAA regulations when handling PHI.

Minimum Qualifications:

Bachelor’s Degree in Medical Laboratory Science or a related field.
6+ years of experience working with executive-level clients and handling large data sets in Excel.
Proficient in Notepad++, SQL, Microsoft Office, WebEx, Teams, and SQLite Expert.
IT/LIS experience in software implementation, maintenance, and development.

Preferred Qualifications:

10+ years of experience, with leadership skills and project management experience.
Certification in LEAN, Six Sigma, or similar methodologies.
ASCP or similar accreditation preferred.

Labcorp is an Equal Opportunity Employer
Labcorp is committed to diversity and inclusion in the workforce, and does not tolerate harassment or discrimination of any kind. Employment decisions are based on the individual’s qualifications and the business needs. We encourage all individuals to apply.

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Laboratory Utilization Management And Process Improvement Specialist

Job Description

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