Observability Integration Specialist
Company: Lilly
Location: Hyderabad, Telangana, India
Job Type: Full-Time
Job ID: R-97269
Experience Required
Minimum 3+ years of experience in IT Operations, DevOps, Platform Engineering, or Systems Integration, with strong exposure to automation, observability platforms, and enterprise IT service management systems.
Experience Level
Mid-Level (P2)
Education Qualification
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related technical field, or equivalent practical experience.
About the Company
Lilly is a global healthcare leader headquartered in Indianapolis, Indiana, dedicated to discovering and delivering life-changing medicines. The company focuses on advancing scientific innovation, improving disease management, and supporting global healthcare communities. Lilly employees collaborate across research, technology, and medical functions to accelerate innovation and improve patient outcomes worldwide.
Job Overview
The Observability Integration Specialist plays a critical technical role within Lilly’s AIOps Center of Excellence (COE). The specialist is responsible for designing, implementing, and maintaining integration workflows that connect observability platforms with service management and automation tools.
This role focuses on enabling automated incident detection and remediation by integrating monitoring systems, AIOps platforms, and service management solutions. By automating operational responses and improving system connectivity, the specialist helps reduce operational disruptions and improve IT infrastructure reliability.
Key Responsibilities
Design, develop, and maintain integration scripts and APIs connecting observability and AIOps platforms with enterprise monitoring tools and service management systems.
Develop automated remediation workflows and operational playbooks to resolve recurring system issues such as service restarts or resource scaling.
Configure trigger logic within AIOps platforms to automatically execute remediation workflows when notable events or root causes are detected.
Integrate monitoring systems, automation platforms, and IT service management tools to ensure seamless and secure data exchange across systems.
Support operational resilience by improving automation capabilities and reducing Mean Time to Recovery (MTTR).
Collaborate with DevOps, platform engineering, and IT operations teams to support infrastructure monitoring and incident management strategies.
Develop and maintain technical documentation for integration scripts, APIs, automation workflows, and system architecture.
Continuously optimize integration performance and improve operational efficiency within the observability ecosystem.
Required Technical Skills
Strong experience with scripting languages such as Python, JavaScript, Node.js, or similar technologies used for automation and API development.
Solid understanding of REST APIs, webhooks, and event-driven integration mechanisms.
Experience integrating enterprise IT service management platforms such as ServiceNow or Jira Service Management for automated incident creation and management.
Hands-on experience with automation and orchestration tools such as Ansible, Rundeck, or Terraform.
Knowledge of observability concepts including metrics, logs, traces, and event correlation used for monitoring distributed systems.
Preferred Qualifications
Experience working with AIOps platforms such as Splunk ITSI, Dynatrace, or similar observability solutions.
Understanding of IT Infrastructure Library (ITIL) frameworks, including incident, problem, and change management processes.
Experience with Infrastructure as Code (IaC) tools and automation practices.
Strong analytical and troubleshooting skills for diagnosing system integration issues.
Professional Skills
Strong problem-solving and technical troubleshooting abilities.
Ability to work collaboratively with cross-functional technology teams.
Excellent documentation and communication skills.
Ability to manage multiple integration projects while maintaining operational reliability.
Work Environment
This role is based in Lilly’s Hyderabad technology hub, supporting global digital infrastructure and IT operations initiatives. The position contributes to enterprise-level observability, automation, and operational resilience strategies across the organization.
Uttar Pradesh :
Agra | Gajraula | Gautam buddha Nagar | Ghaziabad | Gorakhpur | Greater Noida | Jhansi | kanpur | Lucknow | Mathura | Noida | Park City | Prayagraj | Satyamev | Varanasi |Gujarat :
Ahmedabad | Ankleshwar | Baroda | Bharuch | Gandhinagar | Gujarat | Halol | Jhagadia | Mehsana | surat | Tarasadi | Vadodara | Vapi |Maharashtra :
Airoli | Ambernath | Amravati | Aurangabad | Dhule | Dombivali | Jalgaon | Kolhapur | Kurkumbh | Kurla | Madhapur | Mumbai | Nagpur | Nashik | Navi Mumbai | parel | Pune | Pune city | Shirpur | Tandalja | Tarapur | Thane | Vikhroli | Yerawada |Haryana :
Ambala | Gurugram | Haryana | Hisar | Kurukshetra | Panchkula | Rohtak | Shivalik |Punjab :
amritsar | Bathinda | Bela | Chandigarh | ludhiana | Moga | Mohali | Patiala | Phagwara | Rajpura |Andra Pradesh :
Anakapali | Anantapur | Bhimavaram | Chittoor | Guntur | Gurgaon | Kakinada | Mangalagiri | Nellore | Pydibimavaram | Tirupathi | Vijayawada | Visakhapatnam |Tamil Nadu :
Annamalainagar | Chennai | Coimbatore | Erode | Madurai | Nagercoil | Ooty | Pudupakkam | Srivilliputtur | Tamil nadu | Tiruchirappalli | tiruppur | Trichy | Vellore | Yogyakarta |Himachal Pradesh :
Baddi | Solan |Rajasthan :
Banasthali | Bhiwadi | Jaipur | Pilani | Udaipur |Karnataka :
Bangalore | Belgaum | Bengaluru | B.G Nagara | Bommasandra | Colorado | Czech Republic | Karnataka | Mangaluru | Mysore | Udupi |Madhya Pradesh :
Bhopal | Dewas | Gwalior | Indore | Khandwa | Khargone | Pithampur | Ujjain |Odisha :
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Bilaspur | Eot Municipality | Raipur |Uttarakhand :
Dehradun | Halifax | Nainital | Rishikesh | Roorkee |Delhi :
Delhi | India | New Delhi | PAN-India |Assam :
Dibrugarh | Diburghar | Guwahati |West Bengal :
Digha | Kolkata | Mukundapur |Goa :
Goa | Panaji | Verna |Bihar :
Hajipur | Patna |Kerala :
Kannur | Kochi | Malappuram | Thiruvananthapuram | Trivandrum |Pondicherry (Puducherry) :
Pondicherry (Puducherry) |Jharkhand :
Ranchi |Sikkim :
Rangpo |India :
Siliguri |Illinois :
Abbott Park | Bloomingdale | Champaign | Chicago | Deerfield | Glenview | Lake Forest | Lombard | Naperville | Norridge | Park RIdge | Round Lake |Maryland :
Aberdeen | Baltimore | Bel Air | Cheverly | Columbia | Elkridge | Gaithersburg | Largo | Linthicum | Rockville | Towson | Upper Marlboro | White Plains |Texas :
Abilene | Arlington | Austin | Boerne | Brenham | Bulverde | Carrollton | Cedar Hill | Corpus Christi | Corsicana | Dallas | Denton | El Paso | Fort Worth | Garland | Houston | Lakeway | Longview | Mcallen | North Richland Hills | Plano | Richardson | San Antonio | Seguin | Tyler | Waco |California :
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Albany | Biddle | Brooklyn | Buffalo | Hauppauge | Hawthorne | Hicksville | Ithaca | Middleburgh | Morningside Heights | New York | Pearl River | Poughkeepsie | Rensselaer | Rhinebeck | Syracuse | Utica | Watertown |New Mexico :
Albuquerque | Farmington | Santa Fe | Tucumcari |Pennsylvania :
Ambler | Bethlehem | Collegeville | Harrisburg | Lancaster | Marietta | Middletown | Philadelphia | Pittsburgh | Plymouth Meeting | Pottstown | Radnor | Sellersville | Southampton | Spring House | West Chester | Wyomissing |Alaska :
Anchorage | Barrow | Bethel | Juneau | Sitka | Wrangell |Massachusetts :
Andover | Billerica | Boston | Cambridge | Devens | Lexington | Massachusetts | Medford and Somerville | Rockland |Wisconsin :
Appleton | Kenosha | Pleasant Prairie | Portage | Waukesha |United states :
Arizona | Buffalo Grove | Clayton | Downers Grove | fairmont | Georgia | Keene | Michigan | Mt. Pleasant | New Jersy | OH | Piedmont | Salisbury | United States | Whitesboro | Winston-Salem |Georgia :
Atlanta | Augusta | Rome |Maine :
Bangor | Brewer |New Jersey :
Basking Ridge | Bloomfield | Branchburg Township | Bridgewater | Brunswick | Burlington | Charlotte | Clark | Cranbury | Dunellen | East Brunswick | Edison | Fairfield | Far Hills | Flemington | Hackensack | Hopewell | Indianapolis | Jersey City | Linden | Livingston | Lyndhurst | Mahwah | Monmouth Junction | Montville | Mount Arlington | Newark | New Brunswick | Nutley | Paramus | Parsippany | Passaic | Paterson | Peapack-Gladstone | Pine Brook | Piscataway Township | Plainsboro | Princeton Junction | Rahway | Raritan | Somerset | Somerville | South Plainfield | Sparta | Summit | Titusville | Trenton | Warren Grove | Westfield | West Orange | Wharton | Whippany |Ohio :
Batavia | Blue Ash | Cincinnati | Cleveland | Columbus, | Dayton | Erie | Evendale | Franklin | Hamilton | Huber Heights | Kings Mills | Macedonia | Mason | Milford | Montgomery | Norwood | Oregoina | oxford | Waynesville |LA :
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Bellevue | Bothell | Friday Harbor | Goldendale | Mount Vernon | Pullman | Seattle | Sherwood | Tacoma | Vancouver |Oregon :
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Chandler | Kingman | Lake Havasu City | Mesa | Peridot | Phoenix | Surprise | Tempe | Tucson | Yuma |South Carolina :
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Duluth | Eden Prairie | Fridley | Hibbing | Maple Grove | Minneapolis and St. Paul, Minnesota. | Minnetonka | St.Paul |Kentucky :
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Frank Scottile Blvd |Missouri :
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Rostock |Saarland :
Saarbrucken |Switzerland :
Basel | Zurich |Serbia :
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Copenhagen | Denmark |Europe :
Europe | France | Latvia | Lendava | Leuven | Poland | Slovenia | Spain |Finland :
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Cork | Dublin | Limerick | Waterford |Ulster :
Donegal |Meath :
Dunboyne |Dún Laoghaire :
Dún Laoghaire |Galway :
Galway |County Dublin :
Swords |Republic of China :
Beijing |China :
China | Quarry Bay |Liaoning :
Dalian |Zhejiang :
Hangzhou |Tokiyo :
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Shanghai Shi |Hubei :
Wuhan |Capital of Netherland :
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Netherlands |Remote Australia :
Arkansas | Remote Australia |New South Wales :
Ballina | Sydney |Republic of Western Australia :
Nedlands |Queensland :
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England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |North Yorkshire :
Harrogate |South Yorkshire :
Sheffield |Oxfordshire :
Witney |Ontario :
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Canada |Quebec :
Montreal |Brussels :
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Peru | Argentina |Brazil :
Brazil | Sao paulo |Attica :
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Manila |Croatia :
Croatia |Zagreb :
Zagreb |Estonia :
Estonia | Tartu |Harju County (Maakond) :
Tallinn |Hà Nội :
Hanoi | Hà Nội |Ho Chi Minh :
Ho Chi Minh City |Italy :
Italy |Lombardy :
Rho |Jakarta :
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Japan | Saitama |Tokyo :
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Oulu |Southwest Finland (Varsinais-Suomi) :
Turku |Remote Korea :
Remote Korea |Republic of Korea :
Seoul |Kazakhstan :
Almaty |Republic of Thailand :
Bangkok |Israel :
Netanya | Kfar Saba | Yavne | Tel Aviv | Be'Er Sheva |Remote :
Bountiful | Medan | Lenexa | Xzagreb | Lousiana | Victoria | Zaragoza | Castlebar | Blue Bell | Belgium | Leinster | Slovakia | Springville | Regulatory Labeling Manager (NA and LATAM Only) | Nairobi | McFarland | Green Way | Remote - Africa | Switzerland | Remote - Middle East | Manipal | Faridabad | Melbourne | Minnesota | Remote - South America (Latin Americal) | French | Thailand | Tulsa | Riga | Hungary | Hammond | Remote | Remote, USA | Bishop | Texas | Remote - Europe | Ireland |Republic of Colombia :
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Brentwood |Bucharest :
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Ciudad de México | New Mexico |Dubai :
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Rabigh | Jeddah | Khulais | Riyadh | King Abdullah Economic City | Najran |Kuala Lumpur :
Kuala Lumpur |Kyiv Oblast :
Kyiv |Lima Region :
Lima |France :
Lyon | Paris |South Africa :
South Africa | Midrand |Nišava District :
Niš |Bohemia :
Prague |Chile :
Santiago |Bosnia and Herzegovina :
Sarajevo |Singapore :
Singapore |Sofia City :
Sofia |Sweden :
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