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Pharmacovigilance Services Specialist

7-11 years
Not Disclosed
10 Sept. 16, 2025
Job Description
Job Type: Full Time Education: B.Sc/ M.Sc/ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Description

Position: Pharmacovigilance Services Specialist
Skill Required: Pharmacovigilance Services – Pharmacovigilance & Drug Safety Surveillance
Qualification: MBBS
Experience Required: 7–11 years


About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Our 699,000 professionals deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

For more information, visit: www.accenture.com


About the Role

You will be aligned with our Life Sciences R&D vertical. Our services span the entire life sciences enterprise—from research laboratories, clinical trial support, and regulatory services to pharmacovigilance and patient service solutions.

Within this vertical, you will work under the Clinical, Pharmacovigilance & Regulatory sub-offering, supporting leading biopharma companies to improve patient outcomes by connecting scientific expertise with patient-centered insights.

Key responsibilities include:

  • Management of the Affiliate Mailbox.

  • Reconciliation of reports as per process requirements.

  • Performing all written follow-up attempts for both Serious and Non-serious cases.

  • Case management activities: identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs (Individual Case Safety Reports) in line with client guidelines and global regulatory standards.


Key Responsibilities

  • Analyze and solve moderately complex problems.

  • Develop new solutions or adapt existing methods and procedures when required.

  • Apply understanding of the strategic direction set by senior management to achieve team goals.

  • Interact primarily with direct supervisors, with occasional interaction at peer or management level (within Accenture and/or with clients).

  • Make decisions that impact your team and its outcomes.

  • Lead small teams and/or manage work efforts if required, while also contributing individually.

  • Ensure compliance with client and regulatory requirements in case handling.

  • Be flexible to work in rotational shifts.


What We’re Looking For

  • Strong knowledge and experience in pharmacovigilance and drug safety surveillance.

  • Ability to solve moderately complex problems with innovative solutions.

  • Capability to manage small teams or workstreams.

  • Strong analytical, problem-solving, and decision-making skills.

  • Good communication and collaboration skills for client and internal interactions.

  • Flexibility to adapt to changing processes and work requirements.


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