Health Information Management Supervisor – Waukesha, WI
Position Overview:
Optum, in strategic partnership with ProHealth Care, is seeking a Health Information Management (HIM) Supervisor to lead and manage daily HIM operations. This full-time, onsite role is based in Waukesha, WI and is responsible for overseeing core HIM functions, monitoring staff performance, and ensuring quality standards across the department.
Work Schedule:
Full-time: Monday – Friday
Shift: 8:00 AM – 5:00 PM
Occasional overtime may be required
Onsite Location: N17 W24100 Riverwood Dr, Waukesha, WI 53188
Includes 4 weeks of structured on-the-job training
Primary Responsibilities:
Supervise daily operations of HIM including:
Release of Information
Physician Suspension
Duplicate Medical Records
Chart Prepping/Scanning (OnBase)
Chart Correction
My Chart Enrollment
Monitor productivity, quality metrics, and address any performance issues
Train and provide continuous development for HIM staff
Collaborate with clinic/hospital departments to enhance service delivery
Assist with planning staffing needs, performance standards, and workflow
Serve as acting HIM resource in Director’s absence
Maintain reports/logs for productivity, quality, and performance
Ensure compliance with all regulations and HIM policies
Perform HR-related functions for HIM staff
Required Qualifications:
High School Diploma / GED
Minimum 18 years of age
One of the following:
2+ years of HIM department experience
1+ year of HIM leadership/supervisor experience
Recent HIM program graduate
1+ year of HIM/Medical Records experience in an acute care or clinic setting
Experience with:
Microsoft Word (documents, templates)
Microsoft Outlook (email, calendar)
Electronic Medical Records (EMR)
Knowledge of release of information regulations
Ability to work full-time onsite at Waukesha, WI
Preferred Qualifications:
Experience with:
EPIC
OnBase
Microsoft Excel (data entry, filtering, tables)
Familiarity with HIPAA
Soft Skills:
Excellent verbal and written communication
Ability to prioritize workload and manage time efficiently
Strong attention to detail
Calm under pressure
Team player with strong interpersonal skills
Compensation & Benefits:
Annual salary: $49,300 to $96,400
Benefits include:
Paid Time Off + 8 Paid Holidays
Medical, Dental, Vision, Life, and Disability Insurance
Health Savings & Spending Accounts
401(k) with contribution + Employee Stock Purchase Plan
Education Reimbursement & Employee Discounts
Voluntary benefits (legal, pet insurance, LTC, etc.)
Employee Assistance & Referral Bonus Program
Diversity & Inclusion Commitment:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer. We are committed to health equity, diversity, inclusion, and environmental responsibility.
Note:
Candidates must pass a drug test prior to employment.
This role will be posted for a minimum of 2 business days or until sufficient applicants apply.
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