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Functional Quality Associate Ii

Fortrea
Fortrea
2+ years
preferred by company
10 Jan. 14, 2026
Job Description
Job Type: Full Time Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Functional Quality Associate II – Pharmacovigilance

Location: Mumbai, India
Employment Type: Full-Time
Work Mode: Office-based / Remote (as per project requirement)
Job Requisition ID: 256051


Job Overview

We are seeking a detail-oriented Functional Quality Associate II to support global pharmacovigilance and safety quality operations. The role is responsible for conducting quality reviews of safety deliverables, supporting corrective and preventive action (CAPA) initiatives, and ensuring compliance with global regulatory standards.

The position plays a critical role in maintaining quality excellence across clinical trial and post-marketing safety activities, supporting internal teams, sponsors, and regulatory inspections while ensuring accurate, timely, and compliant safety documentation.


Key Responsibilities

Quality Review & Compliance

  • Perform quality reviews of safety reports and case documentation for global regulatory submissions.

  • Review safety deliverables including:

    • Annual Reports (IND and non-IND)

    • Periodic Safety Update Reports (PSURs)

    • Periodic Adverse Drug Experience Reports (PADERs)

    • Clinical Study Reports (CSRs)

    • Core Data Sheets (CDS), USPI, SPCs, and Medication Guides

    • Investigator Brochures and protocol sections

  • Identify quality gaps, trends, and recurring errors; contribute to continuous quality improvement initiatives.

  • Assist in compiling quality metrics, dashboards, and trend analyses.


CAPA & Process Improvement

  • Support preparation, tracking, and implementation of Corrective and Preventive Actions (CAPAs).

  • Ensure CAPA outcomes are implemented and documented in coordination with project and quality leads.

  • Contribute to development and maintenance of Quality Management Plans for assigned projects.


Safety Operations & Case Review

  • Perform ongoing quality review of individual case safety reports (ICSRs) from clinical and post-marketing sources.

  • Review expedited adverse events, product quality complaints, and medical information cases for accuracy, completeness, and regulatory compliance.

  • Support drug safety data management processes including call intake review, documentation review, and case follow-up.

  • Guide safety associates in managing voice calls and safety intake activities when required.


Audit & Inspection Support

  • Assist in preparation and coordination of client audits and regulatory inspections.

  • Support sponsors during inspections by providing quality documentation and responses in collaboration with project teams.


Training & Cross-Functional Support

  • Assist in developing and tracking training plans and materials for new hires and existing team members.

  • Participate in internal quality forums and cross-functional discussions to address quality issues and process enhancements.

  • Perform additional support activities such as reconciliation, data tracking, and ongoing QC of defined safety processes.


Qualifications

Education

  • Bachelor’s, Master’s, or PhD degree in Medicine, Alternative Medicine, Pharmaceutical Sciences, Medical Sciences, Nursing, Life Sciences, Biological Sciences, or a related discipline


Experience Required

  • Minimum 2+ years of experience in the pharmaceutical, biotechnology, or CRO industry

  • Hands-on experience in Pharmacovigilance or Safety Writing, with exposure to peer review or quality review activities

  • Strong understanding of case processing, assessment, and safety documentation workflows


Core Skills & Knowledge

  • Knowledge of ICH-GCP, GVP, and global regulatory requirements (EU, FDA)

  • Understanding of adverse event reporting for clinical and post-marketing products

  • Familiarity with medical and drug terminology

  • Knowledge of medical device reporting is desirable

  • Ability to identify issues proactively and recommend corrective actions

  • Strong analytical, organizational, and documentation skills

  • Proficiency in Microsoft Office applications

  • Ability to communicate quality insights effectively across functions


Preferred Qualifications

  • Experience in quality metric generation and trend analysis

  • Exposure to authoring and coordinating CAPA reports

  • Experience assessing safety cases or reports from medical, scientific, and compliance perspectives


Work Environment

  • Office-based or remote work environment, depending on project needs


Why This Role Matters

This role provides an opportunity to work at the intersection of pharmacovigilance, quality assurance, and regulatory compliance, supporting global safety programs while contributing to continuous quality improvement and patient safety.


Apply now on thepharmadaily.com to advance your career in pharmacovigilance quality, safety compliance, and regulatory excellence.