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Executive - Accounts Receivable (Ar Caller)

1-4 years
Not Disclosed
10 Dec. 20, 2024
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Executive - Accounts Receivable (AR Caller)
Location: Noida, India

About the Role:
Jumpstart your career as an Accounts Receivable (AR) Caller with our call center team! In this role, you will be responsible for making calls to insurance companies to follow up on pending claims. We are looking for individuals with excellent spoken English skills, preferably with experience in accounts receivable and denial management processes.

Job Responsibilities:

  • Perform pre-call analysis and check claim status by calling the payer or using IVR/web portal services.
  • Maintain accurate documentation on client software to ensure proper follow-up and a clear audit trail for future reference.
  • Record after-call actions and perform post-call analysis to ensure effective claim resolution.
  • Assess and resolve customer inquiries, ensuring that issues are addressed at the first point of contact.
  • Provide accurate product/service information by reviewing available documentation such as authorization, nursing notes, and medical records before making calls.
  • Analyze accounts receivable data to identify reasons for underpayment, A/R days, top denial reasons, and use appropriate codes for denials/underpayments documentation.

Job Requirements:

  • 1-4 years of experience in accounts receivable follow-up or denial management for US healthcare customers.
  • Fluent verbal communication skills with prior call center experience.
  • Knowledge of denial management and accounts receivable fundamentals is preferred.
  • Willingness to work in night shifts.
  • Basic working knowledge of computers.
  • Prior experience in a medical billing company and use of medical billing software is an advantage. Training will be provided for client-specific software.
  • Knowledge of healthcare terminology and ICD/CPT codes is a plus.
  • Open to hiring both fresh graduates and experienced candidates.

Why Join Us:
At Pacific BPO, an Access Healthcare company, we offer growth opportunities and professional development to help you build a successful career. Join us to be part of an exciting team where your contributions directly impact the business.

How to Apply:
Interested candidates can apply online or reach out to us via the contact details below:

Contact Information:
Call: +91-99111-44584, +91-99909-26385
Email: careers@pacificbpo.com