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Director, Clinical Operations

7-12 years
$119,400.00 - $332,500.00
10 Aug. 5, 2025
Job Description
Job Type: Full Time Education: MS/MPH/MD Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Director, Clinical Operations – Home-Based
Location: Durham, North Carolina (Additional locations available)
Job Type: Full-Time | Remote
Requisition ID: R1492826
Company: IQVIA

Salary:
$119,400 – $332,500 annually
(Compensation will vary based on experience, education, location, and additional role-specific factors. May include incentive plans and benefits.)


Position Overview:
IQVIA is hiring a Director of Clinical Operations to lead, develop, and oversee clinical monitoring functions across a designated region or group. This strategic role ensures high-quality clinical delivery, team performance, training, resource planning, and client engagement. The position reports to senior regional leadership and supports initiatives aligning clinical operational execution with company-wide objectives.


Key Responsibilities:

  • Team Management: Lead a team of Clinical Research Specialists (CRSs), Associate Directors, and Managers

  • Hiring & Onboarding: Direct hiring, interviewing, and onboarding processes for clinical staff

  • Training Oversight: Implement training plans, SOP reviews, and mentoring programs

  • Resource Planning: Forecast and manage regional clinical resourcing needs in collaboration with study leads

  • Quality & Metrics Review: Evaluate workload, performance metrics, and implement quality improvements

  • Budget Oversight: Review and analyze clinical study budgets and ensure fiscal discipline

  • Client Engagement: Serve as client liaison and interface with key stakeholders on clinical deliverables

  • Cross-Functional Collaboration: Partner with project managers, business development, and operational leads

  • Leadership Development: Mentor junior leaders and guide professional growth initiatives

  • Strategic Participation: Lead or participate in global process improvement and quality initiatives

  • Travel Requirement: ~30–40% travel for project oversight and leadership engagements


Required Qualifications:

  • Bachelor's degree in a healthcare or scientific discipline (or equivalent education/experience)

  • 12+ years of experience in clinical trials, including 7+ years in leadership roles

  • Deep understanding of ICH-GCP, regulatory requirements, and clinical project execution

  • Strong financial and operational acumen in clinical research management

  • Proficiency in MS Word, Excel, PowerPoint, and clinical systems

  • Outstanding communication, presentation, problem-solving, and time-management skills


Preferred Attributes:

  • Advanced degree (MS, MPH, MBA)

  • Experience in managing multinational trials or cross-regional clinical teams

  • Proven success in client-facing roles and team leadership in a matrixed environment


Physical Requirements:

  • Extensive use of phone and computer

  • Sitting for extended periods

  • Repetitive keyboard usage

  • Willingness to travel as required