Deputy Manager – Medical & Clinical Operations
Location: Hyderabad, Telangana, India
Company: Optum (UnitedHealth Group)
Work Mode: Not specified (likely On-site)
Compensation: Not mentioned in the job description.
Job Summary
Optum, part of UnitedHealth Group, is seeking a Deputy Manager with extensive expertise in medical coding, team management, client engagement, and healthcare operations. This leadership role focuses on driving productivity, quality, and compliance while managing personnel, operational processes, and client relationships in a dynamic healthcare environment.
Key Responsibilities
Oversee medical coding operations ensuring adherence to billing and regulatory requirements.
Drive KPIs including productivity, quality, turnaround time (TAT), attendance, and attrition.
Manage personnel performance, discipline, and project deliverables.
Front-end client communications and build strong stakeholder relationships.
Review and analyze periodic reports, metrics, and operational practices.
Provide support to quality initiatives and internal audits for compliance.
Develop annual business plans and operating budgets.
Coach and mentor team members through regular feedback and training.
Manage attrition and develop retention strategies.
Handle conflict resolution and anticipate critical situations.
Required Skills & Qualifications
Education: Graduate or Postgraduate in Life Sciences, Allied Medicine (BHMS, BAMS, BPT, Dentistry, Pharmacy, Nursing) or similar fields.
Certification: Certified Coder – AAPC / AHIMA (CCS/CPC/CPC-H/CCS-P).
Experience: 10+ years in medical coding with 3+ years in a team lead or managerial role.
Strong knowledge of medical terminology, anatomy, physiology, and pathophysiology.
Expertise in healthcare reimbursement methodologies and operational workflows.
Proven team leadership, coaching, and performance management skills.
Excellent analytical, communication, and interpersonal skills.
Perks & Benefits
Opportunity to work with a global healthcare leader.
Comprehensive benefits package and career development programs.
Inclusive work culture focused on health optimization and innovation.
Company Description
Optum, part of UnitedHealth Group, is a leading healthcare services and technology company focused on improving health outcomes worldwide. With a strong emphasis on data-driven solutions, operational excellence, and innovation, Optum supports millions of lives by delivering high-quality care and healthcare operations management.
Work Arrangement
Not explicitly stated. Likely On-site (Hyderabad) with flexibility based on operational needs.
Call to Action
If you are an experienced medical coding professional with leadership expertise and a passion for improving healthcare operations, apply now to join Optum and advance your career in a global organization.
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