Position: Data Operations Technical Specialist
Updated: October 22, 2025
Location: IND – Pune
Job ID: 25101764
Company: Syneos Health®
About Syneos Health
Syneos Health® is a fully integrated biopharmaceutical solutions organization dedicated to accelerating customer success.
We combine clinical, medical affairs, and commercial insights to deliver measurable outcomes that address evolving market realities.
Our Clinical Development model places the patient and customer at the center of everything we do. Through continuous innovation, we strive to simplify processes and make Syneos Health both easier to work with and work for.
WORK HERE MATTERS EVERYWHERE
Why Join Syneos Health
Career growth and progression through structured learning and mentorship.
Supportive leadership, technical and therapeutic area training, and peer recognition.
A Total Self Culture that encourages authenticity and inclusion.
A global environment that embraces diversity, innovation, and collaboration.
Role Overview
The Data Operations Technical Specialist supports the Data Management team by ensuring technical deliverables are met efficiently and accurately.
This role involves building, validating, and maintaining data systems, supporting system-related processes, and providing technical solutions to optimize data management activities.
Core Responsibilities
1. Technical & Process Support
Support the development of specifications for technical data management processes and systems.
Serve as a Subject Matter Expert (SME) for designated systems/databases used in Data Management (DM).
Ensure consistency and best practices in processes across global DM operations.
Support database release activities including user acceptance testing (UAT) and production updates.
Develop and deliver departmental and project-specific training related to technical systems and processes.
2. Collaboration & Consultation
Collaborate with internal teams and sponsors as a technical consultant on systems/databases.
Participate in Request for Proposal (RFP) and Request for Information (RFI) processes.
Provide input and technical support during bid defense meetings.
Support Lead Clinical Data Manager (LCDM) in identifying and tracking out-of-scope work.
Participate in internal and external audits and regulatory inspections.
3. Documentation & Quality
Support the development and review of specifications for listings and summaries (excluding statistical reporting).
Contribute to the development of CRF/eCRF completion guidelines.
Maintain documentation and ensure Trial Master File (TMF) is complete and up to date.
Develop, monitor, and enforce productivity and quality standards to ensure high data accuracy.
Support the development, testing, and integration of new data technologies within Data Operations.
4. Systems & Tools
Demonstrate hands-on expertise with Electronic Data Capture (EDC) systems – primarily Medidata Rave and Veeva.
Support EDC setup including writing specifications, performing UAT, and creating listings.
Assist in designing data entry screens, electronic edit checks, import/export programs, and medical coding processes.
Ensure proper archiving of technical documentation and data management artifacts.
Qualifications & Experience
Bachelor’s degree required; Master’s degree or RN qualification preferred.
(Equivalent education and experience may be considered.)
Proven experience with EDC systems (Rave/Veeva) and data management build processes.
Strong understanding of protocols, data architecture, and system configuration.
Proficient in ICH/GCP regulatory standards for clinical data management.
Excellent communication and presentation skills (verbal and written).
Strong organizational, planning, and time management abilities.
Ability to multi-task under tight deadlines while maintaining attention to detail.
Positive attitude, team-oriented, and adaptable to change.
Willingness to travel occasionally (up to 25%).
Key Skills
Clinical Data Management
EDC System Expertise (Rave / Veeva)
UAT & Validation
Process Optimization & Automation
Technical Documentation & Specification Writing
Quality Assurance & Compliance
Training & Mentoring
Cross-functional Collaboration
About the Opportunity
This posting represents a potential upcoming opportunity within our growing Data Operations function.
By expressing interest, you’ll be added to our talent pipeline and considered when this position becomes available.
About Syneos Health (Quick Facts)
Partnered with 94% of all FDA-approved novel drugs in the past 5 years.
Supported 95% of EMA-authorized products.
Delivered 200+ studies across 73,000 sites and 675,000+ trial participants globally.
Learn more: www.syneoshealth.com
Additional Information
Duties and responsibilities may evolve based on project needs.
Equivalent experience, skills, or education may be considered.
Syneos Health is committed to equal employment opportunities and ADA compliance.
We encourage applicants from diverse backgrounds to apply — even if your experience doesn’t fully align.
Join Us
If you’re passionate about data-driven innovation and clinical technology excellence,
Apply Now or Join Our Talent Network to explore future opportunities with Syneos Health.
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