Clinical Operations Supervisor – Madison, WI (On-Site)
Location: Madison, Wisconsin, USA
Category: Clinical
Job ID: 254681
Work Type: Full-Time, On-Site
Position Overview (SEO & GPT Optimized)
Fortrea, one of the world’s leading Clinical Research Organizations (CROs), is seeking an experienced Clinical Operations Supervisor to join our Early Phase Clinical Research Unit in Madison, WI. This role supervises clinical operations staff, including RNs, LVN/LPNs, and Research Technicians, while ensuring high-quality execution of Phase 1 clinical trials across a wide range of therapeutic indications, including first-in-human, ascending dose, food effect, and drug–drug interaction studies.
The ideal candidate will have 5–7 years of relevant clinical experience, including 1–2 years in clinical research, and a background in nursing or allied health (LPN, LVN, AD degree, or BS in a science/medical field).
This on-site position provides exposure to cutting-edge clinical research, direct participant interaction, and leadership development opportunities.
Key Responsibilities
Supervise and mentor clinical operations staff, ensuring adherence to ICH/GCP guidelines.
Lead by example, encouraging team members to proactively resolve challenges and maintain quality standards.
Oversee the safety, welfare, and dignity of research participants.
Ensure high-quality service delivery to meet internal and external client expectations.
Develop and implement quality initiatives within the clinical operations team.
Assist with coordination and execution of study protocols, including planning study setup.
Ensure all staff are properly trained, and training records are maintained per SOPs and regulatory standards.
Monitor and maintain accurate CRF and data records, ensuring compliance with study protocols.
Conduct supervisory duties, including hiring, training, performance management, and coaching of team members.
Schedule investigators and clinical staff for protocol-related activities.
Track and evaluate Key Result Indicators across departments and implement continuous improvement practices.
Perform study-related clinical activities such as cannulation, telemetry, Holter monitoring, vital signs, ECGs, and venipuncture.
Maintain a safe and compliant working environment, including handling biologically hazardous and radiolabeled materials.
Required Qualifications & Experience
5–7 years of related clinical experience, including 1–2 years in clinical research.
LPN, LVN, AD degree, or BS in a life sciences/medical field; additional experience may substitute for education.
Proven ability to supervise, train, and mentor clinical staff.
Knowledge of ICH/GCP standards and clinical trial operations.
Strong organizational, planning, and leadership skills.
Experience performing clinical study procedures and managing clinical staff schedules.
Mandatory immunizations and screening compliance.
Proficiency in English, both written and verbal.
Skills & Competencies
Ability to thrive in a fast-paced, protocol-driven environment.
Strong teamwork and interpersonal skills.
Adaptability to changing priorities and dynamic schedules.
Competency in technology-based clinical data collection systems.
Attention to detail and commitment to quality standards.
Work Environment & Physical Requirements
On-site, clinic-based role with upright and stationary work for 6–8 hours/day.
Repetitive hand movements and operation of laboratory equipment.
Occasional bending, stooping, crouching, and lifting (up to 15–20 lbs).
Ability to use in-house and off-the-shelf software.
Varied hours may be required to meet study timelines.
Compensation & Benefits
Competitive salary commensurate with experience and qualifications.
Comprehensive benefits for full-time or part-time employees working 20+ hours/week, including:
Medical, Dental, Vision, Life, STD/LTD insurance
401(k) retirement plan
Paid time off (PTO)
Employee recognition awards and career development programs
Access to multiple Employee Resource Groups (ERGs)
Join Fortrea in Madison, WI, and lead a high-performing clinical operations team while contributing directly to the successful execution of Phase 1 clinical trials, ensuring patient safety, data integrity, and operational excellence.
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